Call Center Assistant (Nhân viên Dịch vụ Tổng đài)

Thông tin cơ bản

Số lượng
6

Nơi làm việc
Huyện Duy Xuyên - Quảng Nam

Giờ làm việc
Làm theo ca

Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Sân Golf

Ngành nghề
Kinh doanh & tiếp thị

Vị trí
Nhân viên

Cập nhật
03/10/2023 15:58

Making outbound calls to potential customers to introduce products or services, conduct sales pitches, and close sales deals.
Responding to customer inquiries, providing product information, addressing customer concerns, and resolving complaints in a professional and courteous manner.
Managing customer accounts, maintaining customer databases, updating customer information, and tracking sales activities.
Providing technical support and troubleshooting for PABX systems, including diagnosing, configuring PABX settings, and providing instructions to customers on how to use PABX features.
Generating sales reports, tracking sales performance, and providing feedback to management on sales activities and customer feedback.
Maintaining up-to-date knowledge of products or services, including features, benefits, pricing, and promotions.
Meeting or exceeding sales targets, quotas, or goals set by the company.

Professional and multicultural working environment
Good and competitive HR benefits (Additional insurance, staff housing, daily shuttle bus Danang - Hoiana, duty meal, ...)
Big-scale project in central Vietnam
Career Development Opportunity

Bachelor degree or equivalent
Proven experience in telemarketing or sales, preferably in the hospitality industry
Strong communication skills, both verbal and written in English/Chinese/Korean
Excellent customer service skills
Technical knowledge of PABX systems and telecommunications products or services
Proficient in using CRM systems, sales reporting tools, and other relevant software
Ability to work independently and as part of a team
Ability to work in a fast-paced environment and meet sales targets
Problem-solving skills and ability to handle customer inquiries or complaints professionally

By English/Chinese languages.

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

Môi trường làm việc5/10

Chế độ đãi ngộ5/10

Địa điểm làm việc5/10

Đánh giá ẩn danh

Môi trường làm việc

Chế độ đãi ngộ

Địa điểm làm việc

Sắp xếp đánh giá:

Quy mô: 1.000 - 4.999
Tay Son Tay Hamlet, Duy Hai Commune, Duy Xuyen Dist., Quang Nam Province, Vietnam
http://career.hoiana.com/en
Located on a beautiful stretch of coastline just 30km south of Da Nang, Hoiana has fantastic opportunities and competitive salaries across dozens of professions at every level. Take the next step in your career at one of Vietnam’s most sought-after resort developments.