Housekeeping Coordinator / Điều phối viên bộ phận buồng phòng
- Hạn nộp: 20/06/2023
- Mức lương: Thỏa thuận
Thông tin cơ bản
2
Huyện Xuyên Mộc - Bà Rịa - Vũng Tàu
Làm theo ca
Lữ hành/ Du lịch
Nhân viên
07/07/2023 18:06
Mô tả công việc
- A courteous, professional, efficient and flexible service at all times, following TGHS’s Standards of Performance.
- Perform all duties and tasks in the assigned Place of Work to the standard set.Please note that Master Task Lists are reviewed and changed on a regular bases reflecting change in trends, guest expectations and operating philosophies.
- Be entirely flexible and adapt to rotate within the different sub departments of the Rooms Division or any other Department of the Company as assigned.
- Perform all duties and tasks when rotated or assigned to another Department as per Master Task List for that Department.
- Be fully conversant with all services and facilities offered by the Company.
- Perform opening and closing procedures established for the Place of Work as assigned.
- Have a thorough understanding and knowledge of all Rooms related service and product and upsell alternatives.
- Ensure that the Place of Work and surrounding area is kept clean and organized at all times.
- Monitor operating supplies and reduce spoilage and wastage.
- Handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.
Quyền lợi được hưởng
- Uniform/ Đồng phục
- Duty Meal/ Cơm ca
- Shuttle bus/ Xe đưa rước
- Accident Insurance 24/7/ Bảo hiểm tai nạn 24/7
- Monthly Service Charge/ Phí phục vụ hàng tháng
- Annual health check/ Khám sức khỏe hàng năm
Yêu cầu công việc
- At least 1 year relevant experience, working at a luxury hotel preferred.
- High school diploma or equivalent.
- Excellent language skills in simple English preferred.
- Knowledge in PC skills and MS Office Applications.
- Must have excellent interpersonal skills to deal effectively with all business contacts, maintain a professional, neat and well-groomed appearance.
- Must be able to get along with co-workers and work as a team.
- Must be able to work various shifts including weekends and holidays.
- Must have superior customer service skills and strong decision making ability. Must possess excellent organizational and communication skills, and exceptional telephone etiquette. Must have basic math skills and the ability to operate office equipment, (i.e., Fax machines, copiers, etc.)
Yêu cầu hồ sơ
- Hoặc liên hệ 0254 378 8130 (hotline 0913339773)
Address: Phuoc Thuan, Xuyen Moc, Ba Ria - Vung Tau, Viet Nam
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- Quy mô: 1.000 - 4.999
- Ven Biển, Phước Thuận, huyện Xuyên Mộc, tỉnh Bà Rịa - Vũng Tàu, Việt Nam
- https://thegrandhotramcareers.com/
Renowned as Vietnam’s entertainment capital, The Grand Ho Tram situated just two hours from Ho Chi Minh City, the complex offers two five-star resort towers – The InterContinental Grand Ho Tram and the Holiday Inn Resort Ho Tram Beach, totaling 1,000+ rooms. With over 15 restaurants and bars, five swimming pools, two award-winning Spas, Asia’s top rated golf course – The Bluffs Grand Ho Tram – designed by Greg Norman and a commitment to excite and delight travellers from around the world. The Grand Ho Tram has rapidly established itself as the jewel in Vietnam’s tourism crown
Thông tin liên hệ
- Phòng tuyển dụng