Front Office Supervisor - Giám sát Tiền Sảnh

• Be multi-skilled in all areas of Front Office inclusive of Telephones, Reception, Concierge, Reservations and Guest Service areas

• Ensure all aspects of hotel security, fire prevention, health and safety procedures are monitored and adhered to at all times.

• Have a thorough understanding of emergency procedures for the entire resort.

• Carried out any other reasonable duties and responsibilities as assigned

• To ensure the security of all cash handling within the resort is followed to set procedures and all documentation is completed with all transactions.

• Ensure the credit policy of the resort is being upheld. Handle guest queries regarding credit matters and report any discrepancies

• Competitive salary and service charge (100% salary and service charge during probation period)
• 12 annual leaves
• Accomodation, uniform and meals are provided
• Relocation, home leave, Long-term service allowance
• International and dynamic working environment
• Social Insurance as labor law
• 13th month salary
• Enjoy Sailing Leisure Group’s special offer for internal employees

• 1 year experience in Front Office/ Guest Services or related discipline including supervisory experience, or an equivalent combination of education and experience.

• Excellent communication skills

• Displays a confident, positive and professional manner

• Able to work under pressure

• Good knowledge of the resort

• Problem solving and organizational abilities

• Work well on Smile and POS system

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.

• Good communication in English

• Statement of honest and no criminal record.

Hotline: 0905******

Phone: +84 (0297) 3559 8888