Concierge Agent
- Đã tuyển xong
- Mức lương: Thỏa thuận
Thông tin cơ bản
Mô tả công việc
- Positively collaborates and communicates proactively with other departments regarding VIPs, special requests, group needs, check outs and other guest needs that might arise.
- Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction.
- Be informed on hotel events, promotions, facilities, and services and promote these to the guests acting as an ambassador to The Grand Ho Tram Strip.
- Establish relationships with leaders at local activities, restaurants, events, and tourist attractions and provide updated and current information and directions regarding these to guests.
- Make reservations for guests and create and communicate their itineraries.
- Acts as an ambassador for the hotel with professional and discreet demeanor and creativity, which predicts guest’s expectations and ensures their return business.
Quyền lợi được hưởng
- Uniform/ Đồng phục
- Accident Insurance 24/7/ Bảo hiểm tai nạn 24/7
- Monthly Service Charge/ Phí phục vụ hàng tháng
- Annual health check/ Khám sức khỏe hàng năm
Yêu cầu công việc
- One year working experience is preferred.
- Basic Education completed is preferred.
- Microsoft Office knowledge is preferred.
- Must present a well-groomed appearance.
- Ability to communicate fluently in the primary language of the workplace both verbally and nonverbally. Fluent in English is encouraged.
- Organized, can multi-task, good problem solving skills and detail-oriented.
- Capacity to foster productive relations with peers and assure teamwork is the prevailing way to do business.
- Solid knowledge of the area and local attractions, events, restaurants and tourist activities preferred.
Yêu cầu hồ sơ
Nộp hồ sơ về cổng 3 của The Grand Ho Tram
hoặc liên hệ Hotline: 0913 339 773 để biết thêm chi tiết
For any job inquiry, please contact Recruitment Department:+84 254 378 8125/ +84 254 378 8130
Hotline: 0913 339 773
Address: Phuoc Thuan, Xuyen Moc, Ba Ria - Vung Tau, Viet Nam

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Quy mô: 1.000 - 4.999
Ấp Hồ Tràm, Xã Hồ Tràm, Thành phố Hồ Chí Minh, Việt Nam
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https://thegrandhotramcareers.com/
The Grand Ho Tram situated just two hours and thirty minutes from Ho Chi Minh City, the complex offers three five-star resort towers – The InterContinental® Grand Ho Tram, the Holiday Inn Resort® Ho Tram Beach and Ixora Ho Tram by Fusion, totaling over 1,200 rooms including: up to 1,100 Standard and Suite, 164 residences and 46 villas. With over 17 restaurants and bars, 9 swimming pools, 3 Spas, Asia’s top-rated golf course – The Bluffs Grand Ho Tram – designed by Greg Norman and a commitment to excite and delight travelers from around the world, The Grand Ho Tram has rapidly established itself as the jewel in Vietnam’s tourism crown.
Thông tin liên hệ
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Phòng tuyển dụng
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