Concierge Agent

• Positively collaborates and communicates proactively with other departments regarding VIPs, special requests, group needs, check outs and other guest needs that might arise.
• Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction.
• Be informed on hotel events, promotions, facilities, and services and promote these to the guests acting as an ambassador to The Grand Ho Tram Strip.
• Establish relationships with leaders at local activities, restaurants, events, and tourist attractions and provide updated and current information and directions regarding these to guests.
• Make reservations for guests and create and communicate their itineraries.
• Acts as an ambassador for the hotel with professional and discreet demeanor and creativity, which predicts guest’s expectations and ensures their return business.

• Uniform/ Đồng phục
• Accident Insurance 24/7/ Bảo hiểm tai nạn 24/7
• Monthly Service Charge/ Phí phục vụ hàng tháng
• Annual health check/ Khám sức khỏe hàng năm

• One year working experience is preferred.
• Basic Education completed is preferred.
• Microsoft Office knowledge is preferred.
• Must present a well-groomed appearance.
• Ability to communicate fluently in the primary language of the workplace both verbally and nonverbally. Fluent in English is encouraged.
• Organized, can multi-task, good problem solving skills and detail-oriented.
• Capacity to foster productive relations with peers and assure teamwork is the prevailing way to do business.
• Solid knowledge of the area and local attractions, events, restaurants and tourist activities preferred.

Nộp hồ sơ về cổng 3 của The Grand Ho Tram

hoặc liên hệ Hotline: 0913 339 773 để biết thêm chi tiết

For any job inquiry, please contact Recruitment Department:+84 254 378 8125/ +84 254 378 8130

Hotline: 0913 339 773

Address: Phuoc Thuan, Xuyen Moc, Ba Ria - Vung Tau, Viet Nam