[Melia Vinpearl Cam Ranh] Concierge Staff / Nhân viên Concierge

• Report for duty at the time specified on the departmental roster, wearing the full company uniform and name badge correctly.
• Demonstrate efficiency, confidence, courtesy, and the highest standard of social and communication skills.
• Handle guest luggage carefully by transporting it from the vehicle to the luggage trolley, ensuring all items are treated with care.
• Coordinate with taxi services to provide fast and efficient transportation for hotel guests.
• Manage and coordinate traffic flow along the hotel driveway.
• Ensure the main entrance, driveway, and car park are kept clear, organized, and clean at all times.
• Recognize and warmly welcome regular guests, returning guests, Meliá Rewards members, and VIPs.
• Maintain a thorough knowledge of the city to confidently provide directions and recommendations to guests.
• Record all significant matters and occurrences in the Duty Log on a daily basis.
• Perform any other tasks or duties as assigned by superiors.

• Competitive salary and comprehensive benefits.
• Full coverage of health, social, and unemployment insurance in accordance with the Labor Law.
• Additional health insurance package under the Group’s regime.
• Special incentives and discounts when using Vingroup’s premium services such as Vinpearl, Vinmec, VinMart, Vinschool, and more.
• 13th-month salary and holiday bonuses.
• Opportunities to participate in training and development programs as recommended by senior management.

• High school diploma or equivalent; hospitality training is a plus.
• Previous experience in a similar role within a hotel or resort is preferred.
• Good communication skills in English (additional languages are an advantage).
• Professional appearance and excellent customer service skills.
• Ability to work flexible shifts, including nights, weekends, and holidays.
• Physically fit to handle luggage and stand for extended periods.
• Strong knowledge of the local area to provide accurate directions and recommendations.
• Positive attitude, courteous, and a team player with problem-solving skills.

We’d love to hear from you!

• Phone: 0356 986 654
• Email: minh.nguyen.ngoc[a còng]melia.com