Melia Vinpearl Hotels & Resorts - Cluster Senior Sales Manager

Main Responsibilities:

• Achieve daily targeted number of sales calls with effectiveness

• Develop business leads for the Hotel on a weekly basis

• Prepare monthly list of accounts to penetrate for the following month

• Plan active site inspections/entertainment meetings weekly basis to qualified potential accounts or new accounts

• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.

• Develop relationships within the community to strengthen and expand the customer base for sales opportunities.

• Prepare monthly action plan for the main market segment

• Perform monthly review account profile on room night production and average rate

• Monitor competitors’ rate strategy, account penetration and marketing activities to maintain a competitive edge

• Fully responsible for accounts under his/her management, including contracting, updating profiles and renewing contracts

• Update management on VIP arrivals, meet and greet accordingly

• Up-sell, cross-sell, and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue

• Conduct negotiations to achieve the best profit and rates for the Hotel

• Attend hotel clients and local community business events to network and maintain high visibility

• Understands the overall market of each hotel - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.

• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solutions.

• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.

• Services our customers in order to grow their share of the account.

• Executes and supports MHI customer service standards.

• Interacts with guests to obtain feedback on product quality and service levels.

• Update Cluster Director of Sales & Marketing on market trends and business leads.

• Attractive salary and benefits package.
• Insurance: In addition to health insurance, social insurance, unemployment insurance according to the Labor Law, employees are entitled to participate in the health insurance package under the Group regime.
• Get special incentives when using high-class service systems of Vingroup Group such as: Vinpearl, Vinmec, Vinmart, Vinschool, ...
• 13th month salary, and holidays.
• To participate in any Training/Developments schemes as recommended by senior management.
• .....

1. University degree preferable or equivalent experience.

2. Native Vietnamese - Good written and spoken English.

3. Strong knowledge of local businesses and business trends requires Strong negotiation.

4. Minimum of 2 years of experience in a similar position with proven track records.

For further information, please contact: 0931 180 844 - Mr. Thinh