[BANYAN] F&B_Outlet Manager

We are looking for individuals who share our passion for excellence, creativity, and heartfelt service — those who take pride in crafting experiences that leave a lasting impression.

Key Responsibilities:

• Directs and controls all subordinate associates to ensure that all day to day operational matters are handled on time and guest expectations are met;
• Provides guidance and assistance to the outlet associates helping them in the execution of their duties and responsibilities;
• Oversees the service standards in the outlet ensuring that they conform to the requisite standards and meet or exceed customer expectations;
• Liaises with the kitchen, stewarding, bars, housekeeping and engineering to ensure that the operation runs smoothly in areas of joint responsibility;
• Prepares duty rosters, and implements vacation and public holiday schedules;
• Assists in the planning and execution of promotional activities as directed;
• Maximizes revenue in the outlet by implementing upselling procedures;
• Monitors and controls the financial performance of the outlet controlling costs and expenses;
• Participates in the preparation of the outlet’s annual departmental budget as directed;
• Assists in monitoring and controlling the hotel’s OE inventory and participates in inventory taking;
• Conducts frequently front and back of house checks ensuring mise-en-place, service procedures, standards of cleanliness and hygiene, repair and maintenance, employee grooming and manning levels are in order and takes appropriate action where necessary;
• Assists in the maintenance of efficient administration preparing and submitting reports on time as directed;
• Assists in the selection, training and evaluation of subordinate associates;
• Coaches, counsels, disciplines and develops subordinate associates.

• Salary is competitive.
• 100% Service charge, effective from the probation period.
• 12 days annual leave; 2 day-offs per week.
• Insurance as labor law (applies from the starting date).
• Health Care Insurance (24/7), accident insurance (apply from the starting date).
• Annual bonus & 13th-month salary (subject to business performance).
• Uniforms and meals are provided.
• Staff accommodation is provided.
• Minimum USD 2,000 annual spending on Banyan Group complimentary stays.
• Officer Check allowance.
• Structured development programmes for supervisory level, including UPLIFT and Essential English online learning.
• Monthly participation in Banyan Group’s 8 Pillars of Wellbeing programme.
• Learning & development opportunities through Banyan Academy, aligned with Banyan Group standards.
• Access to gym facilities.

• Advanced English (spoken and written)
• Strong leadership and communication skills
• High level of organization and attention to detail
• Availability to work flexible schedules

Experience

• 4-5years of experience in Food & Beverage operations
• Experience in luxury hotels or fine dining environments (preferred)
• Strong knowledge of service standards, wines, and culinary trends
• Experience managing budgets, forecasting, and cost control

• Mobile/ zalo :(+84) 0365 668 996
• Email : ahrm-mcc[a-còng]garrya.com
• Or apply directly via hoteljob