[MELIA VINPEARL HÀ TĨNH & CỬA SÓT ] Food & Beverage Manager

• Provide a professional, advisory and executive support service to the General Manager to assist in meeting the strategic goals of the establishment.

• Develop and implement Food and Beverage promotions, strategies and special events in conjunction with the Executive Chef and the Director of Sales and Marketing.

• Coordinate the upkeep and cleanliness of all outlets by liaising with Housekeeping and Maintenance.

• Liaise with the Executive Chef on menu engineering and portion control, ensuring the highest food standard is achieved whilst selling at the correct prices.

• Maintain all equipment within the outlets eg. Menus, linen, china, glass, electrical equipment and Point of Sale system.

• Responsible for the checking of all stock, requisitions and equipment on a regular basis.

• Drive corporate or Hotel specific programs that affect guest satisfaction and profitability in the outlets.

• Implement control procedures to minimize errors, fraud and waste.

• Ensure that the property is seen as being the principle innovator in the market place.

• Coordinate Hotel wine lists, offering choice and variety as well as price consistency throughout the Outlets.

• Manager all entertainers in the property, ensuring quality standards are maintained.

• Handle Food and Beverage complaints in a timely and effective manner.

• Ensure correct liquor licensing laws are abided by, paying attention to intoxicated guests and underage guests.

• Prepare monthly outlook/forecast reports.

• Negotiate Food and Beverage contracts within corporate guidelines.

• Conduct development and performance reviews, identifying key personnel for further development and structured career pathing.

• Implement and maintain training systems to ensure that associates have the necessary framework and skills to perform their job efficiently and effectively.

• Prepare work schedules and annual leave schedules within budget, business expectations and guidelines of the appropriate industrial legislation.

• Participate in the preparation of the Strategic Business and Operating Plans.

• Attend meetings as required.

• Implement opportunities for quality Team Building.

• Ensure that all associate comply with the grooming and uniform standards.

• Oversee the selection and appointment of new associates with the department.

• Conduct regular staff meeting to keep all associates informed.

• Participate in the Hotel “Manager on Duty” program

• Ensure compliance with legislated health and safety requirements within the workplace

• Comply with all Corporate and Hotel Standards and Procedures

• Actively promote a work environment, which cares for guests and associates alike.

• It is not the intent of this job description to cover all aspects of the position but to highlight the most important areas of responsibility.

• Insurance according rules

• PVI insurance

• 100% service charge in probation time

• Duty meal

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• Food & Beverage (standard, trend, taste…)