Assistant Outlet Manager / Outlet Manager

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Quận 1 - TP HCM, Quận 3 - TP HCM

Giờ làm việc
Làm theo ca

Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub

Ngành nghề
Ẩm thực

Vị trí
N/A

Cập nhật
24/04/2024 12:28

Guest Service Responsibilities
Ensure guest satisfaction at all times
Develop customer loyalty and recognition
Introduce and up sell any special events / promotions
Gather guest feedback and report to the Social Club Restaurant & Bar Manager
Work hard to satisfy any guest requests
Operational Responsibilities
Manage the entire Social Club and Pool team
Ensure smooth and efficient service at all times
Ensure an extremely detailed service
Ensure proper atmosphere of Social Club according to the time of the day (music, lighting, aromas, temperature…)
Ensure good communication between kitchen and Social Club and Pool service team
Check all operations set up
Know and ensure full follow up on the MGallery brand standards
Monitor and control the cleanliness of both front and back of the house service stations
Ensure proper organization of all service areas
Ensure efficient sequence of service
Follow up that all given training are fully followed by the staff
Handle and follow up on any guests complaints and report to Social Club Restaurant & Bar Manager
Check overall conditions of the Social Club Rooftop Bar and Pool
All employees are required to comply with every reasonable request from their hierarchical supervisor(s) within an amount of time that it takes to comply under normal circumstances.
All employees may be assigned to other duties in the hotel as and when required by business levels.

Minimum 2 years of relevant experience in a similar capacity.
Excellent reading, writing and oral proficiency in English language.
Strong leadership and interpersonal skills.
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major.

Please submit your updated CV to hotel recruitment team.

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

Môi trường làm việc5/10

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Địa điểm làm việc5/10

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Sắp xếp đánh giá:

Quy mô:
76 - 78 Đường Nguyễn Thị Minh Khai, District 3, Thành phố Hồ Chí Minh, Vietnam
http://www.hoteldesartssaigon.com/
Embark on a journey back in time to Vietnam in 1930s with Hôtel des Arts boutique lifestyle hotel in Saigon. Combining the classical charm of French Indochina with a sense of timeless chic that only the MGallery Collection can provide, the hotel is as much an art museum as it is a 5 star hotel. Hôtel des Arts Saigon invites guests to relive the romance of this bygone era in their luxury hotel which offers all the comforts of the 21st century.