Guest Service Center Supervisor - Danang Marriott Resort & Spa

Hạn nộp: 10/09/2025
Mức lương: Thỏa thuận

Nộp hồ sơ ứng tuyển

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Quận Ngũ Hành Sơn - Đà Nẵng

Giờ làm việc
Làm theo ca

Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub

Ngành nghề
Quản lý, điều hành

Vị trí
Trưởng ca/ Giám sát

Cập nhật
20/08/2025 20:33

Mô tả công việc

To oversee the Guest Relations operations and ensure that the hotel standards and procedures are fully known and followed.
To provide a personalized service to all the guests, fully aware and following the hotel standards and procedures.
To ensure proper coverage and supervision of the Guest Relations sections at all times.
To ensure that all guests receive a warm welcome and that they enjoy their stay being offered the finest personal service.
To ensure that the privacy of the guests and the confidentiality of the information is respected.
To manage any guest complaint professionally, by resolving it and making sure the guest is satisfied, and recording it.
To use appropriate materials, equipments and supplies for the smooth run of the guest relation operations and to ask for requisitions accordingly.
To ensure that the privacy of the guests and the confidentiality of the information is respected.
To be fully aware of and to report all guest comments or complaints.
To be aware of all VIPs visiting or staying in the hotel.
To respect schedules, terms and deadlines as agreed with the Management.
To carry out any other reasonable duties as assigned by the manager.

Quyền lợi được hưởng

Competitive salary and monthly service charge
Annual Leaves
Working 5 days per week - off 2 days per week
Follow the government social insurance, health insurance, unemployment insurance
24/24 accident insurance
Join in hotel activities
Training opportunities for career development

Yêu cầu công việc

High school diploma or equivalent
Previous experience in a customer service role
Excellent interpersonal and communication skills
Proven leadership and organizational skills
Working knowledge of hotel management systems
Able to multitask and prioritize tasks
Flexible schedule with the ability to work nights, weekends, and holidays

Yêu cầu hồ sơ

CV in English

Nộp hồ sơ ứng tuyển

Lưu ý: Bạn nên Tạo hồ sơ trực tuyến để Nhà tuyển dụng chủ động liên hệ tới bạn

Tiêu đề hồ sơ *

Họ tên *

Điện thoại *

Ngày sinh *

Địa chỉ *

Giới thiệu về bản thân

Hồ sơ của bạn *

Tải lên/ đính kèm hồ sơ hoặc ảnh của bạn

Tải lên từ máy tính

Hồ sơ mẫu Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 3MB

Tôi đồng ý với quy định và thỏa thuận sử dụng của Hoteljob.vn, đồng ý cung cấp và cho phép xử lý dữ liệu cá nhân cho mục đích tìm kiếm việc làm

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

Chính sách nhận xét

Môi trường làm việc5/10

Chế độ đãi ngộ5/10

Địa điểm làm việc5/10

Bình luận (5)
Đánh giá (5)

Đánh giá ẩn danh

Môi trường làm việc

Chế độ đãi ngộ

Địa điểm làm việc

Sắp xếp đánh giá:

Marriott Da Nang Resort & Spa, Non Nuoc Beach Villas

Theo dõi

Chat

Quy mô:
23 Trường Sa, phường Hòa Hải, quận Ngũ Hành Sơn, thành phố Đà Nẵng, Vietnam
https://www.marriott.com/en-us/hotels/dadnn
MARRIOTT DANANG RESORT & SPA, NON NUOC BEACH VILLAS, 23 Truong Sa, Hoa Hai, Ngu Hanh Son, Danang For world-class service and sophistication, few hotels compare to Danang Marriott Resort & Spa, Non Nuoc Beach Villas. Our resort in Danang, Vietnam, is surrounded by verdant gardens and pristine white sand. Take in the shoreline of Hoa Hai Ward at the foot of Ngu Hanh Son, or The Marble Mountains. We are 20 minutes from Hoi An, a famous UNESCO World Heritage Site, as well as Danang International Airport (DAD). We empower our guests not only with our fantastic location but with thoughtful amenities. Reserve a massage at Quan Spa or workout on professional Fitness Center® equipment. Rejuvenate in the outdoor infinity pool or recharge with International cuisine at nearby Beach House, which overlooks the ocean. Flashes of brilliance are found everywhere, from our custom wedding packages for bridal parties to our garden or ocean-view villas. Book a two- to four-bedroom villa and delight in a private plunge pool and sun deck. Elevate your travels at Danang Marriott Resort & Spa, Non Nuoc Beach Villas. DANANG MARRIOTT RESORT & SPA, 07 Truong Sa, Hoa Hai, Ngu Hanh Son, Danang Nestled on Non Nuoc Beach, close to downtown Danang, the retreat is anticipated to feature 200 rooms and suites, 39 villas with a modern, residential design, and locally-inspired accents, catering to providing guests with enriching experiences alongside its signature spaces and heartfelt service. Design plan call for 5 different food and beverage outlets, 8 event spaces, an infinity pool, a spa, kid club, tennis court and a wealth of water sports, including a dive center.