Revenue Analyst

1. Administrative responsibilities 

· Support Reservations department to develop skills relating to revenue management.

· To create revenue management culture among all revenue players (front office, reservation, sales)

2. Revenue Management 

Collection 

· Communicate the processes to follow in terms of booking quality and correct data input into the PMS, toward the reservation and front office team;

· Regularly checks the input and the quality of data (segmentation, denials tracking, etc);

· Update the event database (e.g. in RMS).

Analysis 

· Analyze the hotel performance in the RMS as a basis for strategy decisions;

· Survey the market, the competitors in terms of pricing and closed dates as a basis for future pricing strategies;

· Analyze the contract performance (price, allotments, number of rooms sold, etc) before decisions on renewals are taken.

· Act as a support in the preparation of the annual revenue budget

Decision 

· Provide proposals for the adaptation of the long-term and short-term hotel strategy (day types, ideal mix, RML ranking, price points, triggers, sales conditions, etc) on the basis of the analysis done previously;

· Calculate availability and minimum rate for the requests by using group quotation;

· Providing dynamic forecasts, compared to the strategy of the GM and budget.

Recommendation

· Consult and implement daily the recommendations in inventory and distribution tools;

· Implement and communicate on minimum stay, closed to arrival, up-selling;

· Make recommendation for strategy changes, in relation to day types, ideal mix, close limits, booking limits, to be able to react early to guest behavior changes (new events, etc);

· Optimize the distribution channels.

Evaluation 

· Analyze on a monthly basis the results in terms of internal and external indicators (RevPAR and market share), in order to react in time;

· Check regularly the implementation of the defined strategies (brand, place, hotel).

Meeting

· Conduct weekly, monthly and yearly RevMax meeting

· Proactively conduct any meeting related to revenue management

Pricing

· Prepare annual rate grid consolidation for all segments

· Control and create group pricing grid

· Control and give recommendation for promotions and packages of all segments

· Recommend and create public promotions and packages

Report

· Prepare daily, weekly, monthly, quarterly and yearly reports

· Provide DOSM and sales team with monthly production report for main segments for account review

· Provide any reports requested by owner and Management

Annual budget

· Assist in annual revenue budget preparation

3. Reservation 

· To contribute to overall operational efficiency by performing relevant duties as assigned

· To follow-up group wash down timely

· To give current update on reservation trends and forecasts for current &future dates.

· To report regularly on happenings of the section in the briefings

4. Commercial responsibilities 

· To provide services and information to guests that is the most accurate and up to date possible, and is delivered to the guest in the most meaningful way.

· To maintain a good reputation for the hotel across online channels and assist to increase the overall profitability of the hotel

5. Human responsibilities 

· To form good working relationship with all colleagues and employees of the hotel

• Discuss directly during the interview.

• Education: Bachelor’s degree in Hotel Management, Hospitality, Business Administration, or a related field.
• Languages: Fluent in Vietnamese and English.

- Submit your application on Hoteljob.vn

- Or Contact People & Culture team:

Hotline: 0901****** (Ms. Ngân)

Address: 15 Thi Sách, P. Vũng Tàu, TP. Hồ Chí Minh.