(SOKO BRUNCH) Restaurant Manager

Responsibilities:

1. Team Leadership: Lead by example and motivate staff to deliver outstanding service. Provide guidance, training, and support to ensure team members perform at their best.

2. Guest Experience: Maintain a welcoming atmosphere and ensure guests receive prompt, courteous, and personalized service. Address any guest concerns or complaints promptly and professionally - following SOKOGROUP’s hospitality guidelines.

3. Operations Management: Assist in managing daily restaurant operations, including opening and closing procedures, inventory management, and ensuring compliance with health and safety regulations.

4. Staff Scheduling: Assist in creating and managing staff schedules to ensure adequate coverage while controlling labor costs.

5. Quality Control: Monitor food and beverage quality, presentation, and portion control to uphold the restaurant's standards of excellence.

6. Financial Management: Assist in controlling costs, managing budgets, and maximizing profitability through effective inventory management, waste reduction, and upselling techniques.

7. Collaboration: Work closely with the Management Team (Company’s General Director, Operation Manager, and other Restaurant Manager) to achieve business objectives, implement strategies for growth, and drive operational efficiency. Able to handle fast paced working environment.

8. Training and Development: Support ongoing training and development initiatives for staff to enhance skills, improve performance, and foster a positive work environment.

9. Promotions and Marketing: Assist in planning and executing promotional events, marketing campaigns, and initiatives to attract new customers and increase revenue.

10. Adherence to Policies: Ensure compliance with company policies, procedures, and standards at all times.

Education:

• High school diploma or equivalent required.

• Bachelor's degree in Hospitality Management or related field preferred.

• Competitive salary commensurate with experience.

• Opportunities for advancement within the company.

• 12 annual leave per year.

• 1 day off per week.

• Uniform, Parking fee.

• Full Social Insurance.

• 20% Employee discounts on food and beverages.

• Ongoing training and development opportunities

• Company bonding trips & social parties.

2. Proven leadership abilities with excellent communication, interpersonal, and conflict resolution skills.

3. Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment.

4. A passion for providing exceptional guest experiences and a commitment to delivering high-quality service.

5. Proficiency in restaurant POS systems, inventory management software, and Microsoft Office suite.

6. Knowledge of food and beverage trends, industry best practices, and health and safety regulations.

7. Flexible schedule, including weekends and holidays, as required by the needs of the business.

8. Fluent in English.

- Gửi CV qua mail: recruitment(AT)sokogroupvn.com