Sales Manager MICE (HCM)

• Managing assigned accounts to achieve budgeted revenues for the current year, along with future year pre-booking goals.
• Securing and maximizing all sales opportunities from the determined market
• Develop/ maintain knowledge of market trends, competition, and customers.
• Ensure the preset monthly Individual Sales targets are achieved or exceeded by soliciting past and new business.
• Assist in the development of the Sales and Promotion plan for each property.
• Establish a regular sales call pattern for meeting with principles of target markets.
• Conduct targeted, results driven sales calls.
• Forecast, analyze and report on Sales results.
• Record all sales activities within the Salesforce system. Prepare weekly, monthly, quarterly, and annual reports as required.
• Liaise closely with other departments within the hotel to ensure efficient and regular communication of sales activities.
• Actively source new accounts and develop existing accounts to meet the yield objective of the hotel from these market segments.
• Assist Director of Sales in developing strategic sales plans where necessary.
• Effectively measure and report on a timely basis, sales results with updated strategies and competitor information as required.
• Maintain regular contact with key contacts in the appropriate market segments and sales calls
• Attend meetings as required.
• Effectively communicate with clients in a friendly and positive manner
• Comply with all Corporate and Hotel Standards and Procedures
• Actively promote a work environment, which cares for guests and associates alike.
• It is not the intent of this job description to cover all aspects of the position but to highlight the most important areas of responsibility.

• Training & Development
• Insurance
• Health checkup

• Sales skills (minimum 3 years experienced)
• Negotiation skills
• Organized
• Strong time management
• Analytical and numerical skills
• Business acumen
• Professionalism
• Communication skills (written/verbal)
• Goal focused.
• Initiative
• Assertiveness
• Influencing skills
• Rapport building

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