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Surveillance Supervisor - Giám sát Bộ phận An ninh và Giám sát

  • Hạn nộp: 01/03/2026
  • Mức lương: Thỏa thuận

Thông tin cơ bản

Mô tả công việc

Position Summary: 

The Surveillance Supervisor is responsible for overseeing and coordinating surveillance activities to ensure the security and integrity of operations within the facility. This role involves monitoring gaming and non-gaming areas, ensuring compliance with regulations, managing surveillance personnel, and reporting any suspicious activities. The Surveillance Supervisor plays a critical role in maintaining safety and security within the establishment while adhering to all legal and company requirements.

Key Responsibilities:

  • Supervise the daily operations of the surveillance team, ensuring all areas are monitored effectively.
  • Operate and monitor surveillance systems, including CCTV cameras and access control systems, to detect suspicious activities.
  • Ensure compliance with local gaming laws, internal controls, and company security policies.
  • Review and analyze surveillance footage to investigate security incidents, gaming irregularities, or employee misconduct.
  • Report any suspicious activities, security breaches, or rule violations to the Assistant Surveillance & Security Manager and relevant authorities.
  • Assist in developing and implementing surveillance policies and standard operating procedures (SOPs).
  • Provide training and guidance to Surveillance Officers to ensure proper monitoring techniques and procedures are followed.
  • Conduct regular audits and inspections of surveillance equipment, ensuring all systems function properly.
  • Coordinate with security and law enforcement personnel in case of emergency or criminal activity.
  • Prepare detailed reports on surveillance findings, incidents, and any operational concerns.
  • Support the investigation of guest or staff complaints and provide evidence through surveillance footage.
  • Ensure the confidentiality of surveillance operations and uphold integrity in all monitoring activities.
  • Stay updated on new surveillance technologies, industry best practices, and regulatory requirements.

Quyền lợi được hưởng

Benefits:

• Competitive salary and comprehensive benefits
• Meal allowance
• Foreign language allowances (Korean/Chinese/Japanese)
• Night shift allowance and overtime allowance
• Bonuses/gifts on public holidays
• 13th-month salary and performance-based bonuses
• 6–7 days off per month, 1 day off on your birthday, and other paid leave in accordance with the Labor Code
• Full participation in Social Insurance, Health Insurance, and other employee benefits as prescribed by the Labor Code
• 24/7 accident insurance and health insurance
• Periodic health check-ups and annual team-building activities
• Professional uniforms, including laundry and pressing services
• Opportunities to attend advanced professional training courses and enhanced foreign language classes
• Professional, young, and dynamic working environment with many opportunities for promotion and internal transfers

Yêu cầu công việc

Requirement:
  • Minimum Education: High school diploma or equivalent; a degree in Criminal Justice, Security Management, or a related field is an advantage.
  • Experience: At least 3–5 years of experience in a surveillance or security role, preferably in the gaming or hospitality industry.
  • Technical Skills: Strong knowledge of surveillance systems, CCTV operation, and gaming compliance regulations.
  • Regulatory Knowledge: Familiarity with gaming laws, internal controls, and compliance requirements.
  • Leadership Ability: Experience supervising a team and providing on-the-job training.
  • Analytical Skills: Ability to assess situations quickly, recognize suspicious activities, and take appropriate action.
  • Communication Skills: Excellent verbal and written communication skills for reporting and liaising with management and authorities.
  • Ethical Conduct: Strong integrity and ability to handle confidential information discreetly.
  • Flexibility: Ability to work on shifts, including nights, weekends, and holidays.

Yêu cầu hồ sơ

CV in English

Follow our company for more information:

• https://www.facebook.com/profile.php?id=61558093886271

• https://www.linkedin.com/company/101720144/

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Sắp xếp đánh giá:

  • Quy mô: 100 - 499
  • Đường Đồng Khởi, Bến Nghé, Quận 1, Ho Chi Minh City, Vietnam
  • Welcome to Cosmo, a premier destination for gaming enthusiasts seeking unparalleled excitement and luxury across our three exclusive gaming clubs. Located in the heart of Ho Chi Minh City, our venues redefine the gaming experience by blending thrilling slot machine action with exceptional customer service and an inviting atmosphere. At Cosmo, we believe in providing more than just a place to play; we offer a sanctuary for those looking to immerse themselves in the exhilarating world of gaming. Our carefully curated selection of state-of-the-art slot machines, featuring both classic favorites and the latest innovations, ensures an unforgettable experience for every guest. Beyond the games, our clubs are designed with comfort and luxury in mind. From the sophisticated decor to the plush seating areas, every detail has been thoughtfully arranged to create a welcoming environment where you can relax, play, and socialize. Exceptional customer service is at the heart of everything we do. Our dedicated team is committed to ensuring that every visit is memorable, providing personalized attention and going above and beyond to meet your needs. Whether you're a seasoned player or exploring the world of gaming for the first time, we're here to guide you and enhance your experience. Cosmo is not just a gaming club; it's a community where camaraderie flourishes, and every visit is a chance to make new memories. Join us to discover your lucky streak, enjoy exclusive member benefits, and be part of special events that bring our gaming community together. Stay connected with us here on LinkedIn to get the latest updates on our offerings, events, and more. Dive into the game of luxury at Cosmo – where fortune meets fun in an extraordinary setting.

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