GROUP TRAINING & DEVELOPMENT MANAGER

JOB DESCRIPTION:

• Lead the development of the overall learning and development strategy for TMGH in alignment with the group's

  business objectives and talent management goals.

• Collaborate with Group HR Directors, Brand’s Leaders, and other stakeholders to formulate and align L&D

  strategies across the different entities within the group.

• Collaborate with on-site HR to plan and execute the yearly in-house training activities based on the TNA results.

• Design and develop core training programs focused on Orientation, Guest Satisfaction, Communication Skills,

  Supervisory Skills, Cultural Sensitivity and Diversity, Upselling Skills, Time management and Prioritization and

  Internal Customer Service.

• Develop and implement a comprehensive Train-the-Trainer program to equip potential Supervisors and HODs

   with effective training delivery techniques and adult learning principles.

• Spearhead the development and management of an e-learning platform to support self-paced and on-demand

   training for employees

• A competitive salary package with an annual bonus

• Premium Health Care and Personal Accident Insurance 24/24

• Annual company trip

• 16 days annual leave, 10 days sick leave

REQUIREMENTS:

• Experience working in the hospitality industry.

• Excellent interpersonal, verbal, and written communication skills in both Vietnamese and English

• Can create/adapt customized training programs.

• Ability to collaborate with various stakeholders, including Group HR Director, Brand Leaders, and on-site HR

  teams to integrate training efforts across the organization.

• Can work independently, meet deadlines with minimal supervision.

• Self-motivated, strong presentation skill, comfortable speaking to diverse groups.

• Ability to work in a fast-paced environment and travel frequently.

• Proficient in virtual classroom delivery.

• Proficient with Microsoft Office (Word, Excel and PowerPoint)

• Working hours: 08:30am – 05:30pm, from Monday to Friday. However, the job may require to work during

   weekends or flexible working hours.

• Travelling within the country/region if required.

• Portfolio and CV (in English)
• Resume and Certificate of Good Conduct (with local confirmation)
• Diplomas (certified copies): Graduation certificate, English,..
• ID card (certified copy)
• Health certificate

If you are interested, please get in touch.

Tel: +84 2439263148 or +84 292 3810111 Ext 319

Location: 46 Nguyen Truong To Street, Ba Dinh District, Hanoi

#TMG #Inspringpeople