Guest Service Supervisor - Giám sát Dịch vụ khách hàng
- Hạn nộp: 30/08/2025
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Làm theo ca
Tiền sảnh
Trưởng ca/ Giám sát
03/07/2025 21:34
Mô tả công việc
- Review and update Logbook.
- Check equipment.
- Oversee the day-to-day operations.
- Report regularly on happening to FOM / Night Manager (if on shift).
- Monitor Employees performance/ Coaching.
- Handle guest complaints and report to manager.
- Implement and coordinate the Front Office OSM.
Operations:
- Prepare for daily arrivals in terms of room allocation, amenities and special requests of Guests.
- Register and process check-in for all arrivals.
- Update and check guest information into the computer after a complete check-in.
- Other duties as assigned.
- Perform duties in a manner that respects Mövenpick Hotels & Resorts’ Core Behaviours which are Trust, Relationship, Entrepreneurship and Drive.
Quyền lợi được hưởng
- Negotiable during the interview (competitive salary and service charge based on experience and ability).
- Top-tier service charge and 100% salary during the probation period.
- Shuttle bus service for candidates in Nha Trang and fuel allowance for those in Cam Ranh and Cam Lam
- Provide dormitory accommodation and meals for candidates from other province.
- 24/7 insurance coverage from the first day of probation.
- Full benefits under labor laws.
Yêu cầu công việc
- Minimum of two years of experience in the same position.
- High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent.
- Good communication and customer contact skills.
- Excellent proficiency in English language.
- Proficient in the use of Microsoft Office and Opera.
Yêu cầu hồ sơ
Or Contact our Talent & Culture Department for further information.
Nộp hồ sơ ứng tuyển
Lưu ý: Bạn nên Tạo hồ sơ trực tuyến để Nhà tuyển dụng chủ động liên hệ tới bạn

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Quy mô:
Xã Cam Hải Đông, huyện Cam Lâm, Khánh Hòa, Vietnam
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Eurowindow Nha Trang Tourism Investment JSC, belongs to Eurowindow Holding, is an investor of Movenpick Resort Cam Ranh, The resort is managed by the prestige and well-known Movenpick Hotels & Resort will bring to guests the opportunity to experience the world-class 5-star resort. Mövenpick Resort Cam Ranh is located directly on Bai Dai Beach in Cam Ranh near Nha Trang The integrated resort, built along 600 meters of white powder beach features, 618 guest rooms in a hotel, pool villas and a Condotel. Facilities include 4 restaurants and 2 bars, a free standing destination spa, 2 large pools, a water slide scape, a rope park, 2 children clubs and a children pool with fun water games. The Swiss Village with F&B, retail, entertainment and various activities will be a highlight of this resort. In- and outdoor fitness facilities complete this resort. Meeting and event facilities for up to 600 peoples make this the perfect MICE destination. The project site is in close proximity of Cam Ranh International Airport and 30 km from Nha Trang City.
Thông tin liên hệ
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Nhân sự - Nhân sự
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