Senior Traning Executive / Chuyên viên đào tạo cao cấp

Training Planning & Coordination

Assess training needs in consultation with department heads and HR Manager.

Prepare the hotel’s annual training calendar and training action plan.

Schedule, organize, and coordinate training sessions (including orientation, mandatory training, brand training, soft skills, and departmental training).

Liaise with corporate or brand Learning & Development teams for required programs.

Training Delivery

Conduct effective new employee orientation / induction programs.

Deliver classroom training on service standards, company policies, soft skills, etc.

Support operational departments with on-the-job training initiatives.

Facilitate brand-required training modules (e.g., Best Western brand standards).

Monitoring & Evaluation

Evaluate training effectiveness through feedback, assessments, and performance metrics.

Track and maintain complete and accurate training records for all employees.

Follow up on departmental training compliance and progress.

Administration & Reporting

Maintain the training database and generate regular training reports for management.

Prepare monthly training reports for submission to the HR Manager / GM.

Support audits and inspections by ensuring all training documentation is in order.

Employee Engagement & Development

Promote a learning culture across the hotel.

Coach departmental trainers and supervisors in training techniques.

Support employee development plans and career progression programs.

Assist with employee recognition or engagement events when required.

- Mức lương thỏa thuận theo năng lực công việc;

- Được hưởng đầy đủ tất cả các chế độ của công ty;

- Chế độ đãi ngộ xứng đáng với năng lực chuyên môn và hiệu quả công việc;

- Được đóng bhxh đầy đủ, khám sức khỏe, đi du lịch, thưởng tết, lương tháng thứ 13;

- Làm việc trong một môi trường ổn định, chuyên nghiệp, thân thiện, nhân văn;

- Nghỉ Chủ Nhật, ngày lễ tết và nghỉ phép theo quy định của công ty

- Ăn trưa tại Nhà hàng của Công ty

(Thời gian làm việc từ Thứ 2 - sáng Thứ 7; Từ 08h00 – 17h00)

Qualifications & Experience

Bachelor’s degree in HR, Education, Hospitality Management, or related field.

2–4 years’ experience in hotel training, L&D, or HR (preferably in a 4/5-star hotel environment).

Strong knowledge of hospitality service standards and guest experience expectations.

Experience delivering classroom training and facilitating workshops.

Excellent communication and presentation skills (Vietnamese and English).

Organized, detail-oriented, with strong administrative skills.

Passion for people development and service excellence.

THÔNG TIN LIÊN HỆ:

Phòng Nhân Sự : 0799 667 123 - 0911656434 (zalo)