HEAD OF SECURITY

ROLES & RESPONSIBILITIES:

• Develop and implement a comprehensive security framework to protect the Property's guests, employees, assets and infrastructure.

• Design and implement security and safety policies, procedures and protocols to mitigate risks and maintain a secure environment including for key control, fire prevention, fire-fighting, and traffic control.

• Establish crisis management and contingency planning.

• Direct, coordinate and supervise the activities of all security staff.

• Ensure superior guest services and compliance with high quality operational standards.

• Train, develop and motivate security staff to meet and exceed security and safety standards on a continual basis while attending to their developmental needs through coaching, mentoring, and helping them to improve their knowledge, skills and vocational attributes.

• Recruit, develop and retain talent to maintain a high standard of security and safety on the Property.

• Demonstrate honesty, integrity and professionalism by example, providing effective leadership, sustaining a positive work environment, caring for employees and displaying a dedicated and professional approach to management.

• Liaise with all unit and department heads to ensure Property employees are adhering to established security and safety procedures.

• Conduct regular fire evacuation drills as per the Property’s emergency standards.

• Oversee first aid program for guests and employees.

• Investigate and monitor incident response activities including theft, loss or accident, including investigations, root cause analysis and developing corrective actions.

• Record and notify all risks, deviations from Property security and safety standards and any incidents.

• Collaborate with cross-functional teams to assess risks, identify vulnerabilities and devise preventive measures.

• Establish and maintain good relationships with external stakeholders, such as regulatory bodies, law enforcement agencies and industry associations.

• Lead security awareness programs and training initiatives to educate employees about best practices and potential threats.

• Conduct regular security audits and risk assessments to identify vulnerabilities and ensure compliance with security-related laws, regulations and standards.

• Implement and manage security technologies, like firewalls, intrusion detection systems and access controls.

• Monitor security systems and networks for potential threats, promptly investigating and mitigating security incidents.

• Oversee the management of physical security measures, including access controls, CCTV and fire safety systems, and security personnel.

• Develop and maintain incident response plans, ensuring timely and effective responses to security breaches.

• Manage records, documentation and reporting to demonstrate compliance and facilitate audits.

• Collaborate with internal teams to integrate security considerations into developing new products and services.

• Stay updated with the latest security trends, technologies and regulatory changes, ensuring continuous improvement of the security function.

• An Asian hospitality group is seeking to appoint a highly skilled and experienced hotel security professional to lead the security function of its award-winning flagship Property in Ho Chi Minh City, Vietnam.
• The Property is a unique manor-style urban resort by the Saigon River and has achieved an international reputation for its boutique luxury accommodation, restaurant and bar, and is a popular weddings and events destination offering a unique hospitality experience to its guests.
• We are looking for an individual with work experience in security and safety management, particularly of small to medium sized upscale and luxury hotels in Vietnam.

• Bachelor’s Degree or Diploma in safety management, information technology systems, or a similar field. Certification in cybersecurity is an advantage.

EXPERIENCE

• Minimum 5 years' experience in senior security management roles at luxury properties with a demonstrable track record of developing and implementing security strategies and frameworks.

• Corporate security, law enforcement or military experience.

• Relevant experience in Vietnam is essential.

• Proficiency in information management systems and knowledge of cybersecurity.

• Ability to research and stay up to date with security trends and changing state and local laws.

• Proven proficiency in developing physical and digital security protocols and procedures.

INDIVIDUAL ATTRIBUTES

• Mature and resilient.

• Proven ability to work in a team context with project timelines and limited resources.

• Self-motivated and results-oriented.

• Honest and professional.

• Good interpersonal skills and able to communicate effectively in English.

Địa chỉ: 197/2 Nguyễn Văn Hưởng, phường An Khánh, Tp. HCM