Hoteljob MV: "Tôi Là Nhân Viên Khách Sạn": Xem Ngay

Hoteljob.vn ra mắt phiên bản App Mobile cho 2 hệ điều hành IOS (Tại đây) và Android (Tại đây)

1140 400
22114 1

EG Shift Manager

  • Hạn nộp: 28/08/2025
  • Mức lương: Thỏa thuận

Thông tin cơ bản

Mô tả công việc

Scope of work:

The EG Shift Manager reports directly to the Slot Manager. The primary responsibility of the Shift Manager is to ensure that all assigned shift team members perform their duties in accordance with the Business Unit’s Standard Operating Procedures and company policies. The Shift Manager plays a key role in fostering a positive and productive staff culture across departments, aligned with the company’s values and objectives. This includes managing staff-related matters such as development, recognition, counseling, and disciplinary actions. Additionally, the Shift Manager is accountable for ensuring that all Electronic Gaming Machines are deployed in compliance with the approved configurations and regulatory standards

Key Responsibilities:

Duties may include but not limited to:

  • Manage a team of Supervisors, Attendants, and Ambassadors; collaborate with Casino Technicians and related departments to ensure smooth operations.
  • Foster a work environment that supports development, encourages harmony, and rewards consistent performance.
  • Ensure high standards of guest service, including interaction, service speed, cleanliness, and responsiveness.
  • Ensure the presentation of the slot area is maintained at an optimal level at all times. Maintain a clean, odor-free, and safe gaming environment.
  • Ensure all marketing and promotional activities are implemented and adhered to as directed.
  • Communicate shift updates, procedural changes, and operational issues to team members and management.
  • Identify and implement improvements in procedures, revenue, service, and team morale.
  • Oversee staff counseling and disciplinary actions in line with company policies.
  • Recognize high-value guests and ensure elevated service.
  • Safeguard sensitive company, guest, and employee data.
  • Ensure EGMs are functioning optimally and configured by standards.
  • Verify, approve transactions within threshold limits and handle guest disputes professionally.
  • Complete operational reports and required documentation.
  • Deliver team training and manage other administrative tasks as needed.

Quyền lợi được hưởng

Professional and multicultural working environment

Good and competitive HR benefits (Additional insurance, staff housing, daily shuttle bus Danang - Hoiana, duty meal, …)

Big-scale project in central Vietnam

Career Development Opportunity

Yêu cầu công việc

  • Minimum two (2) years of experience in a shift management role within gaming operations.
  • Strong leadership, communication, and interpersonal skills.
  • Effective problem-solving and conflict-resolution capabilities.
  • Ability to perform in a fast-paced, guest-oriented environment.
  • Familiarity with gaming regulations and standards is preferred.
  • Hands-on experience with gaming systems and various EGMs.
  • Proficiency in Microsoft Office; strong computer literacy.
  • Solid financial and analytical abilities
  • Fluent in English, both spoken and written.
  • Korean, Cantonese, or Mandarin language skills are a plus.
  • Bachelor’s degree.

Yêu cầu hồ sơ

Directly apply to HotelJob.
Chia sẻ:

Nộp hồ sơ ứng tuyển

Lưu ý: Bạn nên Tạo hồ sơ trực tuyến để Nhà tuyển dụng chủ động liên hệ tới bạn

Tải lên từ máy tính

Hồ sơ mẫu Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 3MB

Tải lên từ máy tính

Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

Chính sách nhận xét

Môi trường làm việc5/10
Chế độ đãi ngộ5/10
Địa điểm làm việc5/10
Thêm ảnh
Môi trường làm việc
Chế độ đãi ngộ
Địa điểm làm việc

BẠN ĐÃ ĐÁNH GIÁ CHO NTD NÀY

5 THÀNH VIÊN ĐÃ ĐÁNH GIÁ

Sắp xếp đánh giá:

  • Quy mô: 1.000 - 4.999
  • Tay Son Tay Hamlet, Duy Hai Commune, Duy Xuyen Dist., Quang Nam Province, Vietnam
  • http://career.hoiana.com/en
  • Located on a beautiful stretch of coastline just 30km south of Da Nang, Hoiana has fantastic opportunities and competitive salaries across dozens of professions at every level. Take the next step in your career at one of Vietnam’s most sought-after resort developments.

Thông tin liên hệ

Mã QR giới thiệu

Hỗ trợ qua Facebook Messenger Hỗ trợ qua Zalo