Membership Executive (Chuyên viên hội viên) upto 20tr

Membership Administration

• Manage member records and ensure all data in the CRM is accurate and up to date.

• Support the onboarding process, including welcome emails, packs, and tours.

• Handle day-to-day member queries efficiently and courteously.

Engagement & Retention

• Assist in the coordination of member engagement initiatives and events.

• Track member activity and flag disengagement or feedback trends.

• Support VIP members with personalised service where required.

Collaboration

• Work closely with the Member & Events Manager to support club programming.

• Liaise with marketing, events, and guest relations teams to ensure continuity of service.

• Help prepare membership reports and analytics as required.

Salary: Up to 20,000,000 VND

• Insurance: Full coverage of Social Insurance (SI), Health Insurance (HI), and Unemployment Insurance (UI)

• 11 public holidays off as regulated
• 12 days of annual leave per year
• Employees will be provided with necessary equipment, including a laptop and work-related tools

• Employees are entitled to periodic health check-ups organized by the company
• Entitled to all company benefits and welfare policiesc

• 1–3 years’ experience in membership administration, hospitality, or events.

• Excellent organisational and communication skills.

• Experience using CRM systems or databases.

• High attention to detail and discretion when handling member data.

• Professional, polished, and member focused.

• Team player with a collaborative mindset.

• Curriculum Vitae (CV) / Resume
• Copy of Citizen Identification Card
• Copy of Birth Certificate
• Health Check Certificate within the Last 6 Months
• Copies of Relevant Degrees and Certificates