Reception / Host upto 18tr

Front Desk Duties

• Greet and welcome all members and guests in a courteous and professional manner.

• Manage member check-in, guest sign-in, and cloakroom coordination.

• Answer calls and emails promptly and professionally.

Reservations & Enquiries

• Manage dining and event reservations using the internal booking system.

• Provide accurate and timely information about club services, events, and policies.

• Coordinate with F&B and Guest Relations to manage service flow and arrivals.

Presentation & Environment

• Maintain a tidy and welcoming front-of-house environment.

• Ensure club signage, welcome materials, and desk presentation are immaculate.

• Uphold HAUS service standards and dress code at all times.

Salary: Up to 18,000,000 VND

• Insurance: Full coverage of Social Insurance (SI), Health Insurance (HI), and Unemployment Insurance (UI)

• 11 public holidays off as regulated
• 12 days of annual leave per year
• Employees will be provided with necessary equipment, including a laptop and work-related tools

• Employees are entitled to periodic health check-ups organized by the company
• Entitled to all company benefits and welfare policiesc

• Previous experience in a high-end hospitality or private members club reception.

• Excellent communication and guest service skills.

• Strong attention to detail and organisational abilities.

• Comfortable working under pressure and handling multiple enquiries.

• Professional appearance and confident manner.

• Familiarity with booking or reservation systems preferred.

• Curriculum Vitae (CV) / Resume
• Copy of Citizen Identification Card
• Copy of Birth Certificate
• Health Check Certificate within the Last 6 Months
• Copies of Relevant Degrees and Certificates