F&B Supervisor

The F&B Supervisor plays a key role in overseeing the daily operations of food and beverage service areas, ensuring high service standards, operational efficiency, and guest satisfaction. Reporting to the Assistant F&B Manager or F&B Manager, this position supports team coordination, supervises service delivery, manages guest interactions, and ensures adherence to hygiene and quality standards. The F&B Supervisor serves as the point of contact during shifts, ensuring staff are well-prepared and motivated to provide outstanding service in line with the organization’s brand values.

Duties may include but not limited to:

• Supervise daily F&B operations, ensuring smooth service flow and guest satisfaction.
• Assist in staff scheduling, delegation of tasks, and conducting daily briefings.
• Support the training and onboarding of F&B team members.
• Ensure cleanliness, hygiene, and safety standards are strictly followed.
• Monitor service quality and proactively address guest complaints and feedback.
• Oversee opening and closing procedures of the outlet.
• Manage beverage and consumable stock levels; place orders and coordinate with suppliers.
• Perform regular inventory checks to prevent stock shortages and control wastage.
• Process and submit payment claims related to F&B purchases and services in a timely manner.
• Maintain accurate records of stock movement, purchase orders, and supplier communications.
• Ensure all procurement follows internal approval and budgeting guidelines.
• Collaborate with kitchen and bar teams to ensure timely and coordinated service.
• Act as shift in-charge and communicate effectively with management and team members

• The opportunity to be an essential part of a groundbreaking venture in the luxury entertainment sector.
• A competitive salary and comprehensive benefits.
• Professional development in a fast-paced and innovative environment.

• 3+ years of experience in F&B operations, with at least 1 year in a supervisory role.
• Strong leadership, interpersonal, and communication skills.
• Good understanding of food and beverage service procedures.
• Ability to work in a fast-paced environment and handle high-pressure situations.
• Proficiency in English; other languages such as Mandarin or Korean are a plus.
• Flexibility to work varied shifts including evenings, weekends, and holidays.
• Familiarity with POS systems and inventory processes