Guest Service Agent
- Hạn nộp: 30/10/2025
- Mức lương: Thỏa thuận
Thông tin cơ bản
Mô tả công việc
- Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guests’ names at every opportunity.
- Registers and rooms all arrivals according to established procedures.
- Maintains intimate knowledge of departmental standards and procedures.
- Performs check-in, check-out and room change procedures and ensures all data is entered completely into the hotel systems following the reservation.
- Maintains cashier float and ensures accurate daily report of all money received.
- Cashes hotel guests’ personal and travelers’ checks and assists with currency exchange.
- Responsible and attending to guests’ requests for using the service of the safety box at all times.
- Attends to guests’ complaints, inquiries, and requests, and refers problems to the supervisor/Assistant Manager if he/she is unable to assist.
Quyền lợi được hưởng
- Competitive salary & benefits
- Professional working environment
- Service charge & meal allowance during pre-opening phase
- Comprehensive training & career development opportunities
Yêu cầu công việc
- High School or Diploma in Hotel Administration, Hotel Management, or equivalent
- 1 year of experience in front office/guest services operations, or an equivalent combination of education and experience
Yêu cầu hồ sơ
Nộp hồ sơ ứng tuyển
Lưu ý: Bạn nên Tạo hồ sơ trực tuyến để Nhà tuyển dụng chủ động liên hệ tới bạn

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Quy mô:
Tòa nhà 28 tầng, đường Lê Thái Tổ, khu đô thị Xuân Thành, phường Hoa Lư, Tỉnh Ninh Bình
Pullman Ninh Binh a 283 rooms hotel and located in the heart of Hoa Lu city. An upmarket Food and Beverage offerings with 3 Restaurants and 3 Bars and large meeting and events space, 3 swimming pools and large landscape. Food ConneXion an All-Day Dining experience live cooking from our talented Chefs from around the world, located on the Lobby level and complimented with an outdoor and indoor seating overlooking the Atrium and lavish external landscape, with pizza baked together at the live kitchen gives Food ConneXion a place to be with family and friends. On the 27th floor we offer an innovative two in one concept of Cantonese cuisine and Mad Cow - Wine and Grill a signature Pullman steak restaurant. Our 28th floor we offer a roof top bar and a pool and guests can enjoy sunset together with a stunning view of Trang An.
Thông tin liên hệ
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Thanh Tuyền - People and Culture Supervisor
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