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Việc làm thêm
Call Center Agent
- Hạn nộp: 30/10/2025
- Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển Thông tin cơ bản
Mô tả công việc
- Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices.
- Operate telephone switchboard, process guest requests for wake up calls, and connecting and directing calls to the appropriate extension.
- Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department, and follow up with guest to ensure their request has been resolved to their satisfaction.
- Provide information to guests about room features, property amenities, and local areas of interest.
- May process food & beverage orders, answer questions on menu selection and record transactions in point-of-sale system.
- Assist guests with accessing internet and guestroom entertainment.
Quyền lợi được hưởng
- Competitive salary & benefits
- Professional working environment
- Service charge & meal allowance during pre-opening phase
- Comprehensive training & career development opportunities
Yêu cầu công việc
- Degree in Hospitality, Business Administration, or related field
- Previous experience in a similar role within a 4–5 star hotel is preferred
- Excellent communication skills and a clear, pleasant speaking voice
Yêu cầu hồ sơ
Nộp hồ sơ ứng tuyển
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Tòa nhà 28 tầng, đường Lê Thái Tổ, khu đô thị Xuân Thành, phường Hoa Lư, Tỉnh Ninh BìnhPullman Ninh Binh a 283 rooms hotel and located in the heart of Hoa Lu city. An upmarket Food and Beverage offerings with 3 Restaurants and 3 Bars and large meeting and events space, 3 swimming pools and large landscape. Food ConneXion an All-Day Dining experience live cooking from our talented Chefs from around the world, located on the Lobby level and complimented with an outdoor and indoor seating overlooking the Atrium and lavish external landscape, with pizza baked together at the live kitchen gives Food ConneXion a place to be with family and friends. On the 27th floor we offer an innovative two in one concept of Cantonese cuisine and Mad Cow - Wine and Grill a signature Pullman steak restaurant. Our 28th floor we offer a roof top bar and a pool and guests can enjoy sunset together with a stunning view of Trang An.
Quy mô: 
Tòa nhà 28 tầng, đường Lê Thái Tổ, khu đô thị Xuân Thành, phường Hoa Lư, Tỉnh Ninh BìnhThông tin liên hệ
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Thanh Tuyền - People and Culture Supervisor -
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