Front Office & Housekeeping Manager

- Manage and oversee the overall operations of the hotel and villa system in accordance with premium service standards

- Develop, implement, and supervise operational procedures (SOPs) to ensure consistent service quality.

- Manage and develop the workforce: recruitment, training, performance evaluation, and competency enhancement.

- Manage budgets, optimize revenue, control costs, and ensure profitability.

- Establish, maintain, and strengthen relationships with customers, partners, authorities, and other stakeholders.

- Handle customer issues and complaints, ensuring satisfaction and the best service experience.

- Coordinate with related departments (Sales & Marketing, Accounting, Operations, etc.) to improve business efficiency.

- Propose service development strategies, promotional programs, pricing policies, and market expansion plans.

- Salary: Negotiable, based on qualifications and experience.

- Full participation in Social Insurance, Health Insurance, Unemployment Insurance, and other benefits in accordance with the Labor Law and company policies.

- Accommodation provided for employees staying on-site, with lunch and dinner support.

- Company shuttle bus between Ho Chi Minh City and Long An at the beginning and end of each week.

- 13th-month salary, holiday bonuses, annual company trip, year-end party, and other events.

- Fully equipped with all necessary tools and equipment for the job.

-Bachelor’s or College degree in Hospitality Management, Tourism, Business Administration, or related fields.

-Experience:

• Minimum 3–5 years of experience in a Hotel/Villa/Resort Manager or Assistant Manager position.

• Candidates with prior experience in 4–5 star hotels or luxury resorts are preferred.

-Professional Skills:

• Expertise in operations management, customer service, and team leadership.

• Strong financial management skills, including budgeting and financial analysis.

• In-depth knowledge of the tourism, hospitality, and premium customer service markets.

-Soft Skills:

• Excellent communication, negotiation, and problem-solving abilities.

• Strategic thinking, multitasking, and ability to work effectively under pressure.

• International English certification preferred (TOEIC ≥ 650, IELTS ≥ 5.5, or equivalent).

• Knowledge of Korean is an advantage.

- Application documents with notarized copies

- Health check certificate