Head of Housekeeping

Provision of Housekeeping Services

• Responsible for the efficient day to day running of the Housekeeping Dept.
• Prepare work schedule and allocation of work to Supervisors and staff.
• Brief Supervisors and staff before they start to work everyday.
• Ensure adequate supplies of chemicals, replacement stocks, stationary and guest supplies on hand.
• Ensure assigned areas are clean and maintained at high standard

Maintain service Apartment Standard

• Make frequent checks and inspection on the floors, Public Area.
• Ensure all Housekeeping’s Supervisors follow rostered working times.
• Responsible for the condition and maintenance of Apartments and other areas of the Sedona.
• Ensure all special/arrangement for Apartments requirement are prepared.

Ensure the effective running of the department

• Coordinate the Housekeeping Dept’s activities and cooperate with other departments in order that the operation runs smoothly and fulfill the organization’s objectives.
• Resolve operation problems.
• Oversee the provision training to subordinates.
• Develop good employee relations.

Contribute to overall efficiency of the department

• Report any major damage and repairs required to the Engineer Dept.
• Supervise the Pest Control works.
• Setting and maintaining regular cleaning and maintenance schedules: daily, weekly, monthly, seasonally.

Contribute to the establishment of goodwill with Guest

• Resolve Guest’s complaints on department’s services.
• Work closely with other departments in meeting Guest’s requirements.

Support Administrative work

• Check staff time sheet at month end.
• Training and orientation for new staff.
• Conduct on the job training for staff

• Attractive annual bonus
• 24 hours insurance
• Professional working environment
• Training and development in career
• Very attractive benefits

• Bachelor degree in Hospitality Management, Hotel Management or related fields
• 3–5 years of progressive experience in housekeeping
• Prior experience in luxury serviced apartment or luxury hotels/ resorts is highly desirable
• Strong in Leadership, Quality assurance, Budget management and process improvement

• Application letter in English
• Updated Resume in English (with latest photo)
• Certificates