Operation Supervisor
- Hạn nộp: 30/11/2025
- Mức lương: 12 - 20 triệu
Thông tin cơ bản
1
Làm theo ca
Quản lý, điều hành
Trưởng ca/ Giám sát
28/10/2025 13:32
Mô tả công việc
Job Title: Operations Supervisor
Department: Facility Operation Team
Report to: Operations Manager
Working Time: 5 days per week (subject to roster schedule). Working shifts may include:
M – Morning: 06:00 – 16:30
A – Afternoon: 14:00 – 23:00
N – Night: 22:00 – 06:00 (assigned as needed)
Job Purpose: To supervise all building operation activities during shifts—ensuring security, safety, cleanliness, and efficient technical performance across all areas (Shopping Mall, Hotel/Serviced Residence, Office, and Public Areas).
Job Description:
I. Operation Supervision
- Supervise daily operation activities of security, cleaning, parking, and technical contractors and their staff to ensure proper attendance, performance, and service quality.
- Conduct regular patrols throughout the complex to ensure safety, security, and cleanliness in all areas.
- Oversee technical operations, repair and renovation works, and construction safety during night shifts.
- Monitor parking operations, including cashier activities, traffic flow, and safety management.
- Ensure all incidents or irregularities are promptly handled and corrective actions are taken.
II. Reporting & Improvement
- Prepare daily, weekly, and monthly reports on operational activities and performance.
- Propose service, safety, and security improvements to enhance building operations.
- Handle and report all issues occurring during shifts to the Operation Manager.
- Keep updated on construction and booth renovation schedules for timely supervision.
- Coordinate with government authorities when necessary to maintain safety and order.
Quyền lợi được hưởng
- Tham gia BHXH, BHTN, BHYT với mức đóng full lương
- 15 ngày phép/năm
- 01 bữa ăn ca tại canteen; Gửi xe miễn phí
- Thưởng Lễ, Tết, Sinh nhật, Hiếu Hỉ, Lương tháng 13...
- Xét tăng lương hằng năm;
- Làm việc trong môi trường chuyên nghiệp
Yêu cầu công việc
- Bachelor’s degree or higher, preferably in Management, Engineering, or a related field.
- At least 3 years of experience in operations management for large or complex buildings (Shopping Mall, Hotel, Serviced Residence, Office).
- Basic understanding of building systems, including electricity, firefighting, machinery, and basic architecture.
- Strong communication, coordination, and problem-solving skills.
- Proficient in Microsoft Office.
- Responsible, proactive, and quick to respond to operational issues.
- Flexible and willing to work on a rotating shift schedule, including night shifts.
Yêu cầu hồ sơ
- CV bằng tiếng Anh
Nộp hồ sơ ứng tuyển
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Quy mô: 100 - 499
Lotte Mall West Lake Hanoi, 272 Võ Chí Công, Phú Thượng, Tây Hồ, Hà Nội
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https://lottemallwestlakehanoi.vn/
Lotte Properties Hanoi Co., Ltd, a subsidiary of Lotte Group, is currently the investor of Lotte Mall West Lake Hanoi project at a fantastic location in the West of West Lake, the first project to “illuminate” the whole area with, a 5-star hotel, world-class serviced residence, prime grade intelligent office, and shopping mall. A strong point of the Lotte Mall West Lake Hanoi project is the shopping mall which shall be the 1st curated lifestyle mall in Vietnam which have a 5-floor shopping mall, cinema, hypermarket, and aquarium.
Thông tin liên hệ
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Nhân Sự - Human Resources Assistant
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