Room Attendant

What’s the Job?

As a Room Attendant at Rêve HCMC, you’ll create a warm, comfortable, and beautifully presented space that reflects the character of our hotel. Every detail you touch will help our guests feel relaxed, inspired, and cared for — whether they’re returning from a busy day or simply enjoying a quiet moment in their room.

You’ll ensure each room is prepared to perfection, following IHG standards with a personal touch that embodies Rêve’s distinct sense of hospitality and design.Your Day to Day

Your Day to Day

Clean, tidy, and refresh guest rooms and suites to the highest standards, ensuring every space feels inviting and well cared for.

Replace linens, amenities, and supplies while minimizing waste and following sustainability practices.

Report maintenance issues or room damage promptly to your supervisor.

Keep your supervisor updated on room status and any special guest requests.

Handle lost and found items with honesty and care according to hotel policy.

Assist guests politely and professionally with any simple requests or directions.

Participate in deep cleaning projects, turndown service, and other housekeeping duties as assigned.

Follow all safety and hygiene procedures, using protective equipment when necessary.

Maintain cleanliness and organization of service areas, trolleys, and storage rooms.

Take pride in your appearance and wear your uniform with professionalism and confidence.

How You’ll Deliver

At Rêve HCMC, Vignette Collection by IHG, you’ll express True Hospitality through care, respect, and attention to detail:

True Attitude: Be kind, thoughtful, and proud of the spaces you help create.

True Confidence: Know your standards and perform your duties with pride and consistency.

True Listening: Notice what guests and teammates need and respond with care.

True Responsiveness: Act quickly and thoughtfully to ensure every guest feels valued.

Previous housekeeping experience in a hotel or similar environment is preferred.

Attention to detail, pride in your work, and a passion for creating beautiful spaces.

Good communication and teamwork skills.

Physically fit to perform cleaning tasks and stand or move for extended periods.

Flexible to work shifts, weekends, and holidays as needed.

A positive attitude and commitment to delivering the best guest experience every day.