Assistant Housekeeping Manager/ Trợ lý Quản lý Buồng phòng

The Assistant Housekeeping Manager supports the daily operations of the Housekeeping Department to ensure guest rooms, public areas, and back-of-house areas are maintained in accordance with hotel standards. This role focuses on day-to-day supervision, quality control, staff coordination, and inter-departmental communication to ensure smooth operations and high guest satisfaction.

Key Responsibilities:

• Assist in managing daily housekeeping operations, including room status control, task allocation, and shift coordination.
• Supervise Housekeeping Supervisors, Team Leaders, and Room Attendants during daily operations.
• Conduct regular room and area inspections to ensure cleanliness, presentation, and brand standards are met.
• Coordinate closely with Front Office on room priorities, VIP arrivals, early check-ins, and late check-outs.
• Liaise with Engineering to report and follow up on maintenance issues and out-of-order rooms.
• Support staff training, on-the-job coaching, and guidance for new and existing team members.
• Monitor staff grooming, discipline, attendance, and work performance during shifts.
• Assist in handling guest complaints related to housekeeping and ensure timely corrective actions.
• Support inventory control for linen, amenities, and cleaning supplies.
• Prepare and submit daily operational reports to the Housekeeping Manager.

• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor’s learning programs.
• Opportunity to grow within your property and across the world.
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.
• Competitive salary and service charge based on experience and ability.
• Top-tier service charge and 100% salary during the probation period.
• Offer accommodation and meals for candidates from other provinces.
• Shuttle bus for candidates in Nha Trang and fuel allowance for those in Cam Ranh and Cam Lam.
• 24/7 insurance coverage from the first day of probation.
• Full benefits under labor laws.

• Minimum 2–4 years of experience in Housekeeping operations, including a supervisory role in a hotel or resort.
• Strong knowledge of housekeeping standards, cleaning procedures, hygiene, and health & safety regulations.
• Proven ability to supervise frontline staff, manage daily operations, and conduct room inspections.
• Good communication and coordination skills to work effectively with Front Office, Engineering, and other departments.
• Good command of English, professional appearance, attention to detail, and a service-oriented mindset.

If you are interested, please contact our Recruitment team via:

• Apply to via hoteljob.vn.
• Submit CVs to email: Nhatminh.truong(a.còng)movenpick.com |Linh.hoang(a.còng)accor.com
• Submit Cvs at the security gate of Mövenpick Resort Cam Ranh
• Submit CVs to via Zalo : 0905 424 737 ( Ms.Minh )

*Note that ONLY shortlisted candidates will be contacted.