Director of Marketing & Communications

As the Director of Marketing & Communications, you will be responsible for performing the following tasks to the highest standards:

• Be familiar with hotel product knowledge and related activities.

• Responsible for the publicity and promotion of all products of the hotel, including but not limited to rooms, catering, banquets, etc.

• Assist the relevant departments to achieve the revenue targets and related tasks set by the hotel.

• Develop and implement the hotel's advertising budget and external advertising.

• Coordinate and implement communication plans for hotel activities and promotions (sales, catering, etc.) with all operating departments of the hotel.

• Ensure that the hotel has a good image and corresponding flow on the mainstream platform in the main source area.

• Establish good relations with the media (publications, broadcasts, etc.) and implement hotel marketing campaigns.

• Fully monitor all printed products of the hotel to ensure consistency with group guidelines.

• Ensure the hotel homepage and official social media platforms’ information is accurate and updated in a timely manner.

• Real-time monitoring of guest comments on various network platforms and replying promptly.

• Plan and execute hotel public relation activities and achieve expected ROI.

• Design prints according to hotel standards and ensure print quality.

• Manage a comprehensive targeted database and advertise hotel promotions.

• Monitor expenses according to the commercial development department budget to maximize return on investment.

• Liaise with other hotel departments, outside organizations or government departments to coordinate and implement different hotel projects.

• Assist with photography, video shooting and interviews of domestic and foreign media.

• Update the gallery and promotional kit in a timely manner to maintain a fixed capital list.

• Prepare, plan, and execute hotel public relations activities.

• Maintain normal communication with the local media.

• Monitor the design project.

• Responsible for the management of the Marcom department and build up strong team

• Carry out any other reasonable duties and responsibilities as assigned.

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

- Fully paid insurance regimes: social insurance, health insurance, unemployment insurance, health insurance

- Get job-related professional training, opportunities for advancement

- Professional working environment with opportunities to learn and grow

• Hospitality: We are passionate about delivering exceptional Guest experiences.

• Integrity: We do the right thing all the time.

• Leadership: We are leaders in our industry and in our Communities.

• Teamwork: We are team players in everything we do.

• Ownership: We are owners of our actions and decisions.

• Now: We operate with a sense of urgency and discipline.

• At least 5 years working experience in the Marketing and Public Relations department of international brand hotels.

• Possess creative writing skills.

• Strong knowledge of advertising media planning and printing production.

• Knowledge in Word, Excel, web and basic knowledge of desktop publishing systems.

• Organized, detail-oriented and good administrative skill.

• Good communication with local news media.

• Fluent in spoken and written Vietnamese and English to meet business needs.

• Able to be resourceful, creative and maintain flexibility.