ASSISTANT GENERAL MANAGER (AGM)

Key Responsibilities

• Consolidate, review, and evaluate operational reports from all hotel departments to assess overall business performance.
• Analyze issues related to hotel pre-opening and setup activities and recommend appropriate solutions.
• Act on behalf of the General Director to coordinate with relevant departments in resolving hotel setup and operational matters.
• Provide strategic advice to the General Director on the development direction and operational strategies of the hotel.
• Prepare comprehensive performance assessments and management reports on hotel operations.
• Advise on the implementation of strategic development plans for the hotel and related F&B outlets.
• Participate in meetings with internal departments and external partners as assigned.
• Propose action plans and improvement initiatives to the General Director.
• Support the General Director in external relations and stakeholder engagement.
• Review documents and records submitted by departments prior to submission for the General Director’s approval.
• Coordinate with relevant departments to monitor progress toward assigned business objectives.
• Draft official letters, documents, and materials as directed by the General Director.
• Perform other duties as assigned by the Board of Directors.

• Salary: Negotiable, commensurate with qualifications and experience.
• Working environment: Friendly, collaborative, and performance-oriented environment with strong opportunities for personal and professional development.
• Employment status: Official labor contract with full participation in social, health, and unemployment insurance in accordance with regulations.
• Probation: 2 months, with 85% of official salary during the probation period.
• Allowances: Meal allowance for each working shift; parking allowance where applicable.
• Working schedule: 4 days off per month.
• Service charge: Applicable after successful completion of the probation period.
• Performance bonus: KPI-based bonus scheme.
• 13th-month salary: Provided in accordance with company policy.
• Public holidays: Entitlements in accordance with the Labor Law.
• Annual leave: 12 days per year.

• Ability to work under high pressure in a fast-paced environment.
• Minimum 3 years of experience in an Assistant, External Relations, or equivalent management position, with proven experience as a Hotel General Manager or similar leadership role.
• Educational background in International Economics, Hospitality & Tourism Management, Hotel and Restaurant Management, Business Administration, or related fields.
• Good physical health; proactive, energetic, honest, straightforward, positive, cooperative, enthusiastic, and highly responsible.
• Strong organizational and managerial skills.
• Excellent presentation and persuasive communication skills.
• Strong interpersonal and problem-solving skills; quick thinking, professional demeanor, and well-presented appearance.
• Ability to develop plans and work proactively with strong ownership of assigned tasks.
• Strong capability in organization, prioritization, accuracy, and decisive yet practical decision-making.
• Proficiency in MS Office applications, including Word, Excel, PowerPoint, and Internet tools.
• Education: Bachelor's degree or higher.
• Languages: Strong English communication skills (mandatory).

• Application letter
• Curriculum Vitae (CV) with photo, clearly stating education and work experience
• Notarized copies of relevant diplomas and certificates
• Notarized copy of Citizen ID/Passport
• Notarized copy of Household Registration Book (if required by company policy)
• Valid health certificate/medical examination report (issued within the last 6 months)
• Two recent passport-sized photos (3×4 or 4×6)
• Employment confirmation letter(s) or work experience certificate(s)