Front Office Intern | Thực tập sinh Tiền sảnh

• Welcome all guests upon check-in and service welcome drinks and amenities.
• Control the vehicle at the lobby, luggage service and provide sincere farewell to ensure smooth checking out for guests.
• Prepare the welcome amenities, cold towels for guests.
• Overseeing the security of the lobby and report to leaders on duty if needed.
• Be efficient in updating daily ins and outs movement for the management.
• Process the registration for all guests.
• Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
• Maintain up-to-date knowledge of all Resort’s services & facilities
• Comply with grooming standards and maintain a high standard of personal hygiene, dress, uniform, and body language.
• Be polite and professional in any situation where the image or reputation of the hotel is represented.
• Perform check out and assisting Gem with check-in when required.
• Anticipate guest’s needs, handle and follow up guest’s inquiries in a helpful and attentive manner. To be proactive and innovative to suggest alternatives that meet guest’s request.
• Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.

• Accommodation provided
• Uniforms and Laundry Service provided
• 24/7 personal accident enrolled from starting date
• Duty Meals and Transportation provided
• 3,200,000 VND monthly allowance
• Worldwide learning & Career Development with Six Senses & IHG

• High school education required.
• Any equivalent combination of experience and training that provides the required knowledge, skills, and abilities is acceptable.
• Good command over written and spoken English.
• Willingness to learn new skills and work hard.
• Knowledge as well as abilities in other languages would be beneficial.

If so, we’d love to hear from you! Please apply using one of the following methods:

• Submit your application via hoteljob.vn
• Email your CV to: careers-condao sixs**************
• Contact us via phone: 0914****** / 0914****** (Zalo)

Please note: Only shortlisted candidates will be contacted.