General Manager / Tổng Quản Lý

2.Set out a long-term plan to achieve the level of standards desired;

3.Prepare and propose a comprehensive business plan and long term strategy in compliance with the business directions approved by the Board of Directors, for the development of the hotel from which annual business plan will be implemented;

4.Prepare and propose the annual budget including staff structure, human resources plan, level of salaries, training and investment;

5.Prepare monthly management report including the comparison business result against the approved annual budget and business plan approved by the Board of Directors;

6.Modify and develop annual business plans to achieve the annual desired profit;

7.Provide staff orientation to encourage the sense of responsibilities on the jobs and in the industry;

8.Develop a long-term policy to attract qualified employees;

9.Develop a monthly and annually good employment benefit policy;

10.Build up and develop a strong team of Department Heads to support a sound and efficient management team;

11.Organize regular morning briefings with Department Heads to ensure the smooth flow of information and communications;

12.Inspect and supervise operational activities of all departments in order to improve the services, solve problems on time;

13.Decide the best and efficient management directions among the departments and the hotel as a whole;

14.Prepare the monthly market share and competitor analysis;

15.Develop and decide the sales & marketing strategy in consultant with Director of Sales and Sales Team;

16.Establish and develop business relationships with local and international tour operators and different types of clients;

17.Introduce and develop the brand name of the hotel to the international market;

18.Control of all operation expenses including food costs, human resources, maintenances, etc…to ensure that all the expenditure is maintained at the best reasonably economical level;

19.Establish and develop a strict maintenance system to ensure that the property is always kept at the 5-star hotel level;

20.Establish and maintain good relationships with local authorities;

21.Establish and maintain good relationships with the media to support the marketing sides;

22.Establish the partnership to become an affiliate hotel of worldwide hotel chains;

23.To set goals for achievement of hotel performance awards locally and internationally;

24.Overall responsibility for property management including construction project management, signage and interior decoration, gardens, maintenance of the hotel including M&E & civil engineering;

25.Develop and maintain a stable and capable labour force;

26.Oversee all construction and decoration works in the hotel;

27.Ensure that a comprehensive security system of the hotel is established and implemented;

28.Negotiate the renewal of each contract with suppliers and sub-contractors;

29.Maintain professional knowledge by tracking emerging trends in the hospitality industry; establishing personal networks; attending educational courses; participating in professional seminars and conferences; and reviewing professional publications;

30.Any action of taking advantages of personal power for self benefits or for others’ are strictly prohibited;

Act on behalf of the Board of Directors in a trustworthy and transparent manner for the common benefits of the hotel.

Accommodation

University Degree

Management skills

Problem solving & improvement of workflow and processes

Decision making

Strategic planning

Guest focused and quality oriented

Profitability oriented

Excellent command of spoken & written English

Excellent knowledge of information systems

Please contact to 0981644247 Mr Tal, email: hrm(a còng)themirahotel.com.vn