Recreation Manager

Operational Management

• Manage the daily operations of all recreation facilities and activities.
• Ensure all recreation areas are clean, safe, and well-maintained.
• Develop and implement engaging recreational programs for guests of all ages.
• Monitor guest satisfaction and continuously improve recreation services.
• Ensure compliance with health, safety, and hygiene standards.

Guest Experience

• Create innovative activities and wellness programs that enhance guest engagement.
• Interact with guests to understand preferences and respond to feedback professionally.
• Handle guest inquiries, requests, and complaints efficiently.
• Promote recreation activities to increase participation and guest satisfaction.

Team Leadership

• Recruit, train, schedule, and supervise recreation team members.
• Conduct regular training sessions to maintain service excellence and safety awareness.
• Evaluate staff performance and support professional development.
• Foster a positive and motivating team environment.

Financial & Administrative Duties

• Prepare departmental budgets and control operational expenses.
• Monitor revenue opportunities through recreation programs and activities.
• Maintain inventory and ensure proper use of equipment and supplies.
• Prepare reports on activities, attendance, and performance metrics.

Health & Safety

• Ensure all activities comply with safety regulations and risk management procedures.
• Conduct regular inspections of equipment and facilities.
• Maintain emergency response readiness and staff safety training.

• Competitive salary / Mức lương hấp dẫn
• At least 14 annual leave days/year./ Tối thiểu 14 ngày phép/năm
• Monthly Service charge./ Phí dịch vụ theo tình hình doanh thu hàng tháng.
• 100 % salary and immediate Social Insurance enjoyment during probationary period./ Hưởng 100% lương & tham gia BHXH ngay trong thời gian thử việc.
• Accident Insurance (24/7) & Bao Viet Healthy Insurance enjoyment as per IHG policy./ Bảo hiểm tai nạn 24/7 và bảo hiểm sức khỏe Bảo Việt theo chính sách của IHG.
• 13th month salary/ Chế độ thường thường niên (lương tháng 13)
• Birthday gifts and Internal Service Discount in accordance to IHG and resort's policy./ Quà sinh nhật và ưu đãi dịch vụ nội bộ theo chính sách của IHG và khu nghỉ dưỡng.
• Enjoys IHG's special offer for internal employee./ Hưởng các ưu đãi đặc biệt của IHG dành cho nhân viên nội bộ.

• Bachelor’s degree in Hospitality Management, Sports Management, Recreation, or related field preferred.
• Minimum 3–5 years of experience in recreation, leisure, or hospitality operations.
• Strong leadership and team management skills.
• Excellent communication and guest service skills.
• Ability to organize events and recreational programs creatively.
• Good problem-solving and organizational abilities.
• Fluent English communication skills preferred.