Hostess | Nhân viên tiếp đón (Nhà hàng ST25 by KOTO)

• Provide a warm, elegant welcome and ensure a seamless guest experience.
• Manage reservations, seating, and guest communications with precision.
• Deliver attentive, personalized service while anticipating guest needs.
• Handle inquiries, feedback, and complaints with professionalism and care.
• Support daily restaurant operations, including cashiering and reporting.
• Uphold brand standards and maintain excellence in all service aspects.
• Build guest loyalty through thoughtful and refined service.

• Employee benefit card offering discounted rates in Accor Hotels worldwide;
• Develop your talent through learning programs by Academy Accor;
• Opportunity to grow within your property and across the world;
• Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities;
• Year end bonus base on annual performance;
• Public holidays cash benefits (New Year, Lunar New Year, Liberation Day, International Labour Day, National Day, King Hung’s Death Anniversary);
• Annual leave (+ 11 public holidays mentioned above);
• Social insurance (8%), Health insurance (1.5%), Unemployment insurance (1%) paid by the employee during probation;
• 24/7 Personal Accident Insurance;
• Parking fee;
• 2 duty meals at Staff Canteen;
• Uniform covered by the Hotel;
• Carte Bienvenue;
• National under local contract (Vietnamese candidate only).

• At least a year experience at the same position in luxury hotels;
• Professional qualifications, including degrees, certificates and courses related to the position applied for;
• Experience in F&B field is an advantage;
• Good English is a must;
• Strong dealing, recommendation skills; problem solving skill, good interpersonal skill;
• Enthusiastic, careful, team spirit.

Thank you for taking the time to express your interest in career opportunities at Sofitel Saigon Plaza.

If you would like to apply for this position, please submit your application via Hoteljob or contact us at Vi.Vien (AT sign)Sofitel.com