F&B Butler (for Suit and VIP)

• Deliver personalised food and beverage service to guests in their rooms, suites, and designated areas of the resort
• Anticipate and fulfil guest needs, maintaining the highest standards of customer service at all times
• Present and explain menu items, make recommendations, and answer questions about food and beverages
• Prepare and serve a variety of beverages, including cocktails, wines, and non-alcoholic drinks
• Assist with in-room dining set-up and clearance
• Maintain cleanliness and organisation of service areas and equipment
• Collaborate with kitchen staff to ensure timely and accurate food preparation and delivery
• Handle guest inquiries and special requests with professionalism and efficiency
• Adhere to all food safety and hygiene standards
• Maintain accurate records of guest preferences and special requirements
• Participate in training sessions to enhance product knowledge and service skills

• Part of Ennismore and Sun Hospitality and Entertainment Group
• Competitive wages, Global brand and career growth
• Accommodation and flights provided
• Unique All-Inclusive Concept & Prime Location
• The chance to challenge the norm and work in an environment that is both creative and rewarding
• Join an innovative , fast-growing, international group that is shaking things up on the hospitality scene
• Excellent discounts across Ennismore & Accor properties globally

• Previous experience in luxury hospitality or fine dining, preferably in a butler service or similar role
• Excellent customer service skills with a strong focus on anticipating and meeting guest needs
• Thorough knowledge of food and beverage service standards and etiquette
• Proficiency in handling various service equipment and tools
• Strong communication skills in English; additional languages are advantageous
• Ability to work efficiently in a fast-paced environment while maintaining attention to detail
• Excellent time management and organisational skills
• High school diploma or equivalent; higher education in hospitality is advantageous
• Food safety certification (preferred)
• Wine and beverage knowledge certification (preferred)
• Understanding of luxury hospitality standards and practices
• Knowledge of international cuisines and beverages
• Ability to work in a tropical resort environment and adapt to local conditions
• Flexible attitude towards working hours, including evenings, weekends, and holidays

If so, we’d love to hear from you! Please apply using one of the following methods:

• Submit your application via hoteljob.vn
• Email your CV to: hc428-hr(at)rixos.com
• Contact us via phone: 0888 870 904(Zalo) / 0889898601

Please note: Only shortlisted candidates will be contacted.