Kho tài liệu 
Chuyên trang đào tạo 
Việc làm thêm
Guest Services Executive (HCM based)
- Hạn nộp: 15/06/2026
- Mức lương: 8 - 12 triệu
Nộp hồ sơ ứng tuyển Thông tin cơ bản
2
HCMC
Làm theo ca
Tiền sảnh
Nhân viên
12/05/2026 14:51
Mô tả công việc
- Is the first and last impression for the resort and therefore they set the tone for the guest’s stay and are the lasting imprint on the guest before they leave.
- Be well versed with the depot facility and services to be able to provide directions and information to guests.
- Be an ambassador for the resort by being well informed of the property facility, services, events and local attractions and promote those to the guest. Especially for the Casino
- Warmly greet the guest, assist with luggage, give directions in the depot facility, arrange for travel accommodations, and alert The Grand Ho tram property resort of any issues or requests that guest might have communicated.
- Carrying out bus pre-departure duties including checking the emergency equipment, ensuring the bus is clean and tidy, ensuring that information in the seat pockets is up to date and that all food and beverage stocks are on board.
- Making announcements on behalf of the bus driver and answering guests’ questions during the journey.
- Enroll guests who want to join the Casino Loyalty membership.
- Ensuring guests disembark safely at the end of a journey and checking that there is no luggage left in the overhead compartments.
- Completing paperwork, including writing a journey report daily.
- Work closely with other cross over departments at resort to ensure efficiency and communication of the guest’s needs.
- Resolve and escalate all issues of concern that occur with the guest and ensure they are completely resolved.
- Distribute all the promotion as well as casino’s promotion for guest with the best assist when needed.
- Handling other job’s assignment from Guest Service Manager and other above managers.
Quyền lợi được hưởng
- Uniform - Đồng phục
- Employee Shuttle Service - Xe đưa rước nhân viên
- Duty meal - Có hỗ trợ cơm ca cho nhân viên
Yêu cầu công việc
- Presentable and cheerful
- Good PR skills
- Knowing the guests
- Knowing all existing promotions, programs, room guidelines etc
- Knowing all the services of the company
- All procedures, policies, guidelines
- Other guests related matters
- Competence on Computer and Sequel program.
- Excellent customer's service skills
Yêu cầu hồ sơ
Liên hệ +84 254 378 8127/ hotline: 0913 339 773
Nộp hồ sơ ứng tuyển
Lưu ý: Bạn nên Tạo hồ sơ trực tuyến để Nhà tuyển dụng chủ động liên hệ tới bạn
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Quy mô: 1.000 - 4.999 ![]()
Ấp Hồ Tràm, Xã Hồ Tràm, Thành phố Hồ Chí Minh, Việt Nam-
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https://thegrandhotramcareers.com/ The Grand Ho Tram situated just two hours and thirty minutes from Ho Chi Minh City, the complex offers three five-star resort towers – The InterContinental® Grand Ho Tram, the Holiday Inn Resort® Ho Tram Beach and Ixora Ho Tram by Fusion, totaling over 1,200 rooms including: up to 1,100 Standard and Suite, 164 residences and 46 villas. With over 17 restaurants and bars, 9 swimming pools, 3 Spas, Asia’s top-rated golf course – The Bluffs Grand Ho Tram – designed by Greg Norman and a commitment to excite and delight travelers from around the world, The Grand Ho Tram has rapidly established itself as the jewel in Vietnam’s tourism crown.
Quy mô: 1.000 - 4.999 
Ấp Hồ Tràm, Xã Hồ Tràm, Thành phố Hồ Chí Minh, Việt Nam
https://thegrandhotramcareers.com/ Thông tin liên hệ
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