Assistant Bar Manager / Trợ Lý Quản Lý Quầy Pha Chế

- Lead, train, coach, and supervise bar team members to maintain service excellence.

- Control beverage costs, inventory levels, and stock replenishment.

- Develop and maintain standard recipes, beverage menus, and wine lists.

- Ensure compliance with hygiene, sanitation, safety, and hotel operating standards.

- Drive beverage sales, profitability, and guest satisfaction through effective service and upselling.

- Monitor billing, cash handling, and POS systems to ensure accuracy and compliance.

- Conduct regular inspections of bar facilities, equipment, cleanliness, and maintenance needs.

- Handle guest feedback, complaints, and service recovery promptly and professionally.

- Support recruitment, performance management, promotions, and special F&B events while coordinating closely with other departments.

- Fully paid annual leave, public holidays and other personal leave as per the law.

- Comprehensive social insurance as per the law upon signed employment agreement.

- Risk personnel insurance 24/7 and health insurance provided as per hotel policy.

- Staff meals during working hours.

- Uniforms provided and laundry service.

- Employee discounts and exclusive offers across Accor’s global network of hotels, including accommodation and F&B discounts.

- Supportive and multicultural workplace with opportunities for internal promotion.

- Strong focus on career development, training programs, and advancement opportunities within the Accor Group.

- Wellness programs and team-building activities.

- International working environment. Hotel Trade Union provides support and consultation to the employees.

- Diploma or Degree in Hospitality Management, Food & Beverage, or related field.

- Minimum 2–3 years of experience in a bar, restaurant, or hotel environment, including supervisory experience.

- Strong knowledge of wines, spirits, cocktails, and beverage service standards.

- Good leadership, communication, and team management skills.

- Strong understanding of inventory control, cost management, and revenue generation.

- Familiarity with POS systems and hotel operating systems (e.g. Micros, Opera) is an advantage.

- Customer-oriented with excellent problem-solving and guest service skills.

- Good command of English; additional languages are a plus.

- Well-groomed, professional, and passionate about hospitality.