IT Support

• Sets up and configures desktop computers, peripherals and accounts assigning security level.

• Installs software and installs and repairs hardware and peripherals.

• Tests programs.

• Troubleshoots, diagnoses problems, implements corrective action procedures within prescribed guidelines and/or escalates to other technical resources as appropriate.

• Maintains systems, databases, and web pages.

• Administers user accounts.

• Designs and produces basic reports.

• Sets up and submits production jobs and edits and debugs computer output.

• Transfers computer files between platforms.

• Provides basic troubleshooting, repair, and maintenance for computer equipment (e.g., microcomputers, disk drives, and laser printers) and may assist with testing personal computers and peripherals on a network to diagnose, hardware versus software problems.

• Acts as a customer liaison for the computing operation, communicating, resolving, and/or initiating the resolution of problems and concerns.

• Arranges for distribution of output to customer.

• Maintains records.

• To perform any other reasonable duty as requested by management.

• Competitive compensation package
• Monthly allowances
• Social Insurance; Health and Unemployment Insurance
• Private Healthcare Insurance
• Bonus and gifts for holidays, birthdays, weddings, and more
• 13th-month salary
• Annual company performance bonuses
• Exciting outing trip, team building trip, year-end party,…..
• Annual Health check
• Other benefits (free parking; meals; uniform;...)

• Good problem-solving skills and ability to handle unexpected situations calmly

• Basic English proficiency – able to read and communicate at a conversational level

• Hands-on experience with Linux server environments

• Familiarity with database or web server setup and configuration

• Knowledge of Docker or containerization concepts

• Basic scripting skills (Bash, Python, or similar)