Guest Relation Supervisor
- Hạn nộp: 31/07/2026
- Mức lương: Thỏa thuận
Thông tin cơ bản
2
Làm theo ca
Tiền sảnh
Trưởng ca/ Giám sát
25/06/2026 17:05
Mô tả công việc
- Respond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction.
- Take and confirm reservations and cancellations.
- Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities.
- Respond to guest requests for special arrangements or services (e.g., spa services, transportation, religious services, babysitting, financial services, business center services, interpretation services, reservations, dry cleaning, entertainment/sporting events, shopping) by making arrangements or identifying appropriate providers.
- Contact appropriate individual or department as necessary to resolve guest requests.
- Collaborate with management to develop and carry-out ideas and procedures and set goals to continuously improve department performance.
- Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.
Quyền lợi được hưởng
- Get competitive salary and service charge
- Attractive career promotion opportunities
- World class working Environment
- Others benefits according to company policy
- To be entitled to the prescribed insurance, including health insurance, social insurance, and unemployment insurance
Yêu cầu công việc
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year of related work experience.
- Supervisory Experience: At least 1 year of supervisory experience.
Yêu cầu hồ sơ
Nộp hồ sơ ứng tuyển
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Quy mô:
25 Lạc Long Quân, Khối Thịnh Mỹ, Phường Hội An Tây, Thành phố Đà Nẵng, Việt Nam
The 220-key Hoi An Marriott Resort & Spa is centrally located in Hoi An’s coastal resort area along Cua Dai Beach. The resort features four F&B outlets: two restaurants, a poolside bar and grill, and a lobby lounge. It also boasts a 750-square-meter ballroom and three meeting rooms, totaling 1,100 square meters of function space, making it the third largest among hotels in Da Nang and Hoi An. Additional amenities include a swimming pool, fitness center, spa, kid’s club, and water activities center. The resort is easily accessible, being approximately a 5-minute drive northeast of Hoi An’s Ancient Town, an 8-minute drive southeast of two golf resorts and Marble Mountain, a 15-minute drive from Da Nang resorts, and a 45-minute drive from downtown Da Nang City. The hotel is estimated to open in November 2026.
Thông tin liên hệ
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Ms. Quỳnh - Giám Đốc Nhân sự
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