[BEST WESTERN PREMIER SONASEA PHU QUOC] CLUSTER LEARN & DEVELOPMENT MANAGER/ QUẢN LÝ ĐÀO TẠO & PHÁT TRIỂN CỤM KHÁCH SẠN

Primary Responsibilities

1. Training & Development

• Assist in the creation, implementation and facilitation of the Hotel Training Plan and budget that is aligned with the hotel's goals and strategic plan

• Conduct annual training needs analysis and coordinate with department managers to help identify training opportunities for their team members

• Initiate, coordinate, deliver and follow-up on all training activities within the hotel

• Actively initiate relationships and partnerships with industry associations, external training companies and academic counsels related to the hospitality industry

• Update and maintain accurate records of training activities and participant information

• Maintain an ongoing Training Calendar to ensure learning resources and opportunities are maximized

• Develop and manage a central internal resource library of videos/books/magazines that can be utilized by all employees

• Share responsibilities for the integration and orientation process of new hires

• Assist with the implementation of new policies, procedures, and standards

• Prepare and submit training reports

2. Other Responsibilities

• Be fully conversant with hotel fire & life safety/emergency procedures

• Attend all briefings, meetings and trainings as assigned by management • Maintain a high standard of personal appearance and hygiene at all times • Be aware of the hotel fire & life safety/emergency procedures

• Perform other reasonable duties assigned by the assigned by the Management

• Attractive salary + service charge: Mức lương hấp dẫn + phí phục vụ (Service charge).
• Relocation Allowance: Hỗ trợ chi phí nhận việc
• Housing Allowance / Free Accommodation: Phụ cấp nhà ở hoặc cung cấp chỗ ở tại Staff House
• 3 meals per day: Cung cấp 03 bữa ăn mỗi ngày tại nhà ăn nhân viên.
• Training programs from Best Western Hotel & Resort: Các chương trình đào tạo chuyên sâu từ Best Western Hotel & Resort
• International working environment: Môi trường làm việc quốc tế chuyên nghiệp.
• Room rates benefit: Chế độ ưu đãi giá phòng tại các khách sạn thuộc tập đoàn BWH trên toàn thế giới.
• Activities: Các hoạt động gắn kết: Sinh nhật, Tiệc cuối năm, Câu lạc bộ bóng đá, bóng chuyền...
• 13th-month salary & extra bonus: Thưởng lương tháng 13 & Thưởng theo kết quả kinh doanh.

Profile

1. Knowledge and Experience

• Bachelor's Degree in Human Resources Management / Hotel Management • Minimum 3 years of training/HR experience

• Excellent reading, writing and oral proficiency in English language

• Proficient in MS Excel, Word, & PowerPoint

2. Competencies

• Strong leadership, interpersonal and negotiation skills

• Excellent communication and customer contact skills

• Results and service oriented with an eye for details

• Ability to multi-task, work well in stressful & high-pressure situations • A team player & builder

• A motivator & self-starter

• Well-presented and professionally groomed at all times

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