F&B Ambassador
- Hạn nộp: 31/08/2026
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Làm theo ca
Resort/ Khu Du lịch
Ẩm thực
Trưởng ca/ Giám sát
28/07/2026 16:25
Mô tả công việc
The F&B Service Ambassador will provide exceptional and personalized butler services to guests, ensuring their comfort and satisfaction throughout their stay, in accordance to established SOPs on Butler Service This role involves anticipating guest needs, offering tailored services, and maintaining high standards of service delivery. The F&B Service Ambassador will work closely with other departments to ensure seamless guest experiences, providing support for special requests, events, and daily needs
WHAT YOU WILL DO
- Deliver exceptional and personalized guest service by anticipating needs, handling requests promptly, and ensuring a welcoming experience at all times.
- Coordinate with Housekeeping, Front Office, Concierge, and other departments to ensure seamless guest support and smooth daily operations.
- Assist guests with reservations, transportation arrangements, itineraries, and special requests.
- Support the planning and execution of guest events, celebrations, and customized dining or leisure experiences.
- Maintain guest areas, service equipment, and records to the highest standards of cleanliness, organization, and functionality.
- Supervise and support junior team members while promoting consistent service excellence.
- Handle cash transactions and utilize hotel systems (POS, guest request management, room assignments, etc.) accurately.
- Respond effectively to emergency situations and perform additional duties as required to ensure guest satisfaction and operational efficiency.
Quyền lợi được hưởng
- Competitive Salary, wages, and a comprehensive benefits package
- Excellent Training and Development opportunities
- Employee Discovery Nights at any Four Seasons worldwide
- Complimentary Cleaning for Employee Uniforms
- Complimentary Employee Meals
- Complimentary Employee bus from/to Danang center
Yêu cầu công việc
- College diploma, preferably in hotel and restaurant management
- 2-3 years as a team leader or supervisor, with an all-day dining background
- Fluent English
Yêu cầu hồ sơ
- Application form
- Notarized resume
- Notarized copies of ID card
- Application for confirmation of conduct
- Notarized copies of related certificates
- Medical certificates (within 6 months)
- 2 photos (4 x 6 cm)
Nộp hồ sơ ứng tuyển
Lưu ý: Bạn nên Tạo hồ sơ trực tuyến để Nhà tuyển dụng chủ động liên hệ tới bạn
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Quy mô:
Khối Hà My Đông B , Điện Dương, Điện Ngọc, Điện Bàn, Quảng Nam, Vietnam
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https://www.fourseasons.com
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About Four Seasons Resort The Nam Hai: Four Seasons Resort The Nam Hai is a Forbes Five-Star winner for eight consecutive years. Embellishing Nam Hai heritage with Four Seasons flair, Four Seasons Resort The Nam Hai is a harmonious ode to coast, culture and community in Vietnam's UNESCO-strewn centre. Located on a private one-kilometre (half mile) stretch on Ha My Beach - hailed by Forbes as one of the best beaches in the world - the Resort is reborn under Four Seasons as a beacon of beauty that reflects the soul of Vietnam's cultural heartland and illuminates the spirit of all who visit: the culturally curious, beach purists, intrepid families, culinary connoisseurs and well-being devotees alike.
Thông tin liên hệ
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People & Culture Team - People & Culture Department
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