Trợ lý Quản lý - Assistant Manager

• Support the Operations Manager in overseeing daily restaurant operations.
• Ensure compliance with operating, service, hygiene, and safety standards.
• Conduct regular on-site checks and resolve operational issues promptly.
• Coordinate with FOH, kitchen, bar, and other departments.
• Maintain excellent guest service and handle complaints effectively.
• Support staff supervision, onboarding, training, and performance improvement.
• Monitor staff discipline, grooming, attendance, and workforce scheduling.
• Assist in controlling sales, labor costs, expenses, inventory, and productivity.
• Prepare operational reports and recommend practical improvements.
• Support business initiatives and other duties assigned by management.

• Competitive salary based on experience and qualifications.
• Service charge and performance-based incentives.
• Duty meals and uniforms provided.
• Annual leave and public holidays in accordance with labor regulations.
• Professional training and management development opportunities.
• Professional, dynamic, and multi-brand F&B working environment.
• Employee discounts and internal engagement activities.

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• At least 2–3 years of experience in restaurant operations or a similar supervisory role.
• Strong knowledge of restaurant operations, service standards, food safety, and cost control.
• Good leadership, team management, and staff coaching skills.
• Strong problem-solving and decision-making abilities.
• Excellent communication and customer service skills.
• Ability to work under pressure and handle multiple outlets or assigned areas.
• Good planning, reporting, and organizational skills.
• Willingness to work flexible hours, including weekends and public holidays.
• Good command of English and proficiency in Microsoft Office.

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