Executive Secretary

• Duties also include handling the calendar and administration assistance for the Hotel Manager

• Schedule and arrange all appointments for the GM.

• Prioritize all telephone calls and in-person external and internal visitors.

• Handle all incoming web-site comments/inquiries.

• Arrange all VIP reservation requests and associated amenities.

• Compose correspondence for the GM, such as welcome letters, guest follow-up letters, etc.

• Assist the GM in his/her public service role by keeping files up-to-date for the various committees and boards he/she participates on.

• Schedule all department and division heads for regular meetings with the GM.

• Support internal hotel projects, tracking necessary action and updating reports as progress is made (i.e. Hotel Vision, annual budget, etc.).

• Keeps the filing system up-to-date including all retail files.

• Maintain trace file and bring forward daily items to act on appropriate tasks.

• Draft Performance Reviews for Executive Committee.

• Handle all office administration duties such as mail, phones, photocopying, and office supplies.

• Schedule Executive Committee meetings, take and distribute minutes, and arrange/attend sub-committee meetings as required.

• Prepare payroll on a daily basis for administration staff.

• Make travel arrangements as required.

• Assist with and support staff events as appropriate, such as leadership meetings, executive retreat, staff receptions, etc.

• Assume the duties of the Administrative Assistant of the Director of Operations in his/her absence

- Two-month probation period with full salary

- Two days off per week

- Social Insurance contributions based on actual salary

- Seniority bonus policy

- Suncare health insurance

- Employee recognition policy for contributions and performance

- Annual bonuses, gifts, and appreciation programs for holidays and Tet (Lunar New Year)

• Minimum of 2-3 years in secretarial, administrative experience. Exposure in hotel operation or hospitality business is highly desirable.

• Computer literate and ability to use other office equipment.

• Have excellent English communication skills both in written and spoken.

• Highly-organized, detail-oriented and possess pleasant personality with excellent communication and interpersonal skills.