DUTY ENGINEERING/ Quản lý Trực ca

• Oversee the maintenance, repair, and engineering operations of the hotel to ensure all facilities, equipment, and systems are maintained in optimal condition.
• Implement and monitor preventive maintenance programs, building inspections, and safety checks to ensure compliance with operational and regulatory standards.
• Ensure the effective operation of fire life safety systems, energy conservation initiatives, and technical services across guest rooms, public areas, and back-of-house facilities.
• Coordinate with other departments to promptly resolve maintenance issues, support guest satisfaction, and deliver effective service recovery when required.
• Manage engineering resources, including tools, equipment, contractors, purchasing requests, invoices, and technical compliance requirements.
• Support the development and supervision of Engineering team members through scheduling, training, coaching, performance management, and adherence to hotel policies and safety standards.
• Promote Hyatt’s values, teamwork culture, and continuous improvement while ensuring compliance with company, legal, health, safety, and security requirements.

• Competitive salary package commensurate with qualifications and experience, with 100% salary during the probation period.
• Eligible for Service Charge in accordance with hotel policy upon hotel opening and commencement of operations.

Learning & Career Development

• Clear career progression opportunities and long-term career growth within Hyatt Hotels Corporation.
• Access to continuous learning and development programs to enhance professional expertise, leadership capabilities, and career advancement.

Hyatt Global Experience & Privileges

• Up to 12 complimentary room nights annually at participating Hyatt hotels worldwide, subject to program terms and conditions.
• Exclusive room and dining discounts through Hyatt's Associate, Family & Friends programs.

Insurance & Well-being

• Full participation in Social, Health, and Unemployment Insurance based on 100% of salary in accordance with Vietnamese labor law.
• International healthcare insurance for associates and eligible family members, subject to position and benefit eligibility.
• Housing support for associates relocating from outside Quang Ninh Province, based on position level and hotel policy.

Work Environment & Culture

• Opportunity to join the pre-opening team of an international five-star hotel and contribute to shaping its culture, operations, and guest experience from the very beginning.
• A diverse, equitable, and inclusive workplace where every associate is valued, respected, and empowered to thrive.

• Previous experience in hotel engineering operations is preferred; candidates with experience as a Duty Engineer or in a similar engineering role within a 4–5 star hotel or resort environment will have an advantage.
• Sound knowledge of electrical, plumbing, air-conditioning, equipment, and building engineering systems.
• Strong troubleshooting and problem-solving skills, with the ability to perform maintenance and repair work in accordance with established procedures.
• Responsible, proactive, detail-oriented, and able to respond efficiently to operational issues during assigned shifts.
• Willing and able to work rotating shifts, night shifts, weekends, and public holidays as required by operational needs.
• Professional qualifications or certifications in Electrical, HVAC/Refrigeration, Mechanical Engineering, or other related technical disciplines are preferred.

Application Documents: Please submit an updated CV highlighting your relevant experience, skills, key achievements, expected salary, and earliest availability date. Relevant degrees, certifications, and professional qualifications should also be attached (if available).

Hyatt Regency Ha Long Bay sincerely appreciates your interest in joining our team. Only shortlisted candidates will be contacted. Applications not selected for the current vacancy will be kept on file and considered for future career opportunities within the hotel.