'Cluster Senior Sales Manager

• Develop and implement sales strategies and action plans for assigned market segments and accounts across the hotel cluster.

• Proactively identify and develop new business opportunities to increase room, F&B, MICE and other revenue streams.

• Manage and maintain strong relationships with key corporate accounts, travel agencies, tour operators, MICE clients and other business partners.

• Conduct regular sales calls, client visits, presentations, site inspections and business reviews.

• Negotiate contracts, rates and commercial agreements in line with approved strategies and hotel policies.

• Achieve individual and cluster sales targets, KPIs and revenue objectives.

• Monitor account production, sales performance and market trends, providing recommendations to maximize business opportunities.

• Work closely with the Cluster Revenue Management, Reservations, Marketing and Operations teams to optimize business conversion and revenue.

• Participate in sales missions, trade shows, networking events and other promotional activities.

• Prepare accurate sales forecasts, account plans, activity reports and performance updates.

• Maintain an up-to-date customer database and ensure all sales activities and account information are properly recorded.

• Support the Cluster Director of Sales / Cluster Director of Commercial in developing market strategies and business plans.

• Coach and support junior sales team members where required.

• Ensure all sales activities comply with IHG brand standards, hotel policies and relevant procedures.

• Perform other duties and responsibilities as assigned by the Cluster Director of Sales / Cluster Director of Commercial.

• Hưởng 100% lương và Service Charge trong giai đoạn tiền khai trương | Receive 100% salary and Service Charge during the pre-opening period.

• Làm việc trong môi trường chuyên nghiệp, thân thiện và năng động | Work in a professional, friendly, and dynamic environment.

• Được đào tạo theo tiêu chuẩn quốc tế của IHG Hotels & Resorts và có nhiều cơ hội phát triển nghề nghiệp | Receive training in accordance with IHG Hotels & Resorts' international standards, with excellent career development opportunities.

• Có xe đưa đón hằng ngày từ trung tâm thành phố Đà Nẵng đến khu nghỉ dưỡng | Daily shuttle bus provided between Da Nang City Centre and the resort.

• Hỗ trợ chỗ ở cho nhân viên ở xa | Accommodation is provided for employees who live far from the resort.

• Bachelor’s degree in Hospitality Management, Business Administration, Sales & Marketing or a related field.

• Minimum 4–5 years of sales experience in the hospitality industry, preferably with an international hotel group.

• Proven track record in achieving sales targets and developing corporate, MICE, leisure or wholesale accounts.

• Strong knowledge of the local and international hospitality market, with established client and business relationships preferred.

• Experience managing key accounts and negotiating commercial agreements.

• Strong business development, negotiation and communication skills.

• Excellent interpersonal and relationship-building skills.

• Results-oriented, proactive and commercially driven.

• Ability to work independently and effectively across multiple hotel properties.

• Good command of English and Vietnamese.

• Proficiency in Microsoft Office and relevant hotel sales systems.

Copy of Citizen Identity Card (ID).

Copies of relevant certificates or qualifications (if any).

Additional documents will be required upon successful employment.