Cluster Sales Executive

• ​Maintain complete knowledge of the following (to include but not limited to):
• ​All hotel features / services, hours of operation
• ​Hotel function space, entertainment options, menus and floral decoration options
• ​Hotel safety guidelines and evacuation plan
• ​Scheduled daily group activities
• ​Answer incoming phone calls in a pleasant manner using Hotel’s telephone etiquette guidelines. Handle telephone enquiries according to departmental procedure.
• ​Coordinate all group arrangements.
• ​Work with group contacts to facilitate program planning and requirements.
• ​Communicate group needs and specifications to all relevant departments.
• ​Follow up with Post-Conference reports and review group billings.
• Input all group bookings and update booking activities in the system on a weekly basis.
• ​Prepare reports, maintain proper records and filing system in accordance to hotel’s sales administration process.
• ​Maintain gifts inventory and coordinate the sending of gifts to clients.
• ​Arrange site inspections for potential clients.
• ​Promote positive relations with clients and attend to all requests expediently and courteously.
• ​Acknowledge and handle clients’ complaints and comments tactfully and efficiently. Report incidents or other irregularities to management.
• ​Up-sell and promote hotel’s facilities and services at every available opportunity in order to maximize sales revenue.

• Join the pre-opening team of two brand-new hotels
• Pre-opening experience
• Career development & training
• Pre-opening allowance
• Island allowance
• Staff accommodation
• Preopening meal allowance
• Health insurance
• Accor career opportunities
• Working 5 days per week, 2 days off per week
• Other benefit

• Relevant educational background, vocational training, academic degree, or professional
• qualification applicable to the position and commensurate with the position level
• Relevant experience in a similar position and/or within a similar scale of operation, commensurate
• with the position level.
• Good knowledge of relevant SOPs, operational standards, health & safety requirements, and
• workplace regulations.
• Good communication, teamwork, problem-solving, and adaptability skills.
• Strong commitment to service excellence and professional standards.
• Ability to work effectively in a fast-paced hospitality environment.
• Relevant professional certifications and English proficiency are advantages, depending on the
• position.

Address: Hon Thom Quarter, An Thoi, Phu Quoc Special Zone, An Giang Province, Vietnam.

Hãy cùng chúng tôi kiến tạo những trải nghiệm nghỉ dưỡng khác biệt, đưa TRIBE lần đầu tiên có mặt tại Việt Nam - và Ibis Styles đến với một trong những điểm đến nghỉ dưỡng mới đầy tiềm năng tại Phú Quốc.

Địa chỉ: Khu phố Hòn Thơm An Thới, Đặc khu Phú Quốc, Tỉnh An Giang, Việt Nam

Please submit your resume via Email: HC675HR(at sign)accor.***