Night Manager

• ​Responsible for the night operations of the hotel.
• ​Represent the management in greeting and seeing off VIP guests, conducting Hotel and rooms inspection regularly during the shift.
• ​Bring any outstanding points to the notice of the Department Heads and follow up whenever necessary.
• ​Handle guest complaints.

• ​To ensure that revenue of the day is completely and correctly accounted for and produce the daily flash revenue report for management distribution.
• ​To perform end of day closing procedure and initiate back-up process.
• ​Oversee the preparation of night reports and check them ensuring correctness.
• ​Ensure correct distribution of morning reports.
• ​Ensure at all times that all night personnel is in place as well as acting according to their job descriptions.
• ​Check on outstanding arrivals and departures upon shift begin and action any outstanding matters.
• ​Detailed check on no shows and next day’s VIP arrivals.
• ​Allocate VIP rooms / others (depending on occupancy) for the next day according to the procedure.
• ​Monitor on outlets opening early morning and ensure smooth operation.
• ​After office hours, on weekends and public holidays work on incoming bookings for guests in coordination with Sales and Reservations and ensure prompt distribution.

• ​Check the appearance, grooming and uniform of staff and make recommendations to rectify and correct such appearance on all staff.
• ​Develop and maintain good employee relations through intelligent interpretation and conscientious application of hotel personnel policies.
• ​Complete knowledge of hotel's policies and procedures, rules and regulations.
• ​Complete knowledge of hotel's facilities and services.

• ​Performs any other duties that may be assigned by superiors.

• Join the pre-opening team of two brand-new hotels
• Pre-opening experience
• Career development & training
• Pre-opening allowance
• Island allowance
• Staff accommodation
• Preopening meal allowance
• Health insurance
• Accor career opportunities
• Working 5 days per week, 2 days off per week
• Other benefit

• Relevant educational background, vocational training, academic degree, or professional
• qualification applicable to the position and commensurate with the position level
• Relevant experience in a similar position and/or within a similar scale of operation, commensurate
• with the position level.
• Good knowledge of relevant SOPs, operational standards, health & safety requirements, and
• workplace regulations.
• Good communication, teamwork, problem-solving, and adaptability skills.
• Strong commitment to service excellence and professional standards.
• Ability to work effectively in a fast-paced hospitality environment.
• Relevant professional certifications and English proficiency are advantages, depending on the
• position.

Address: Hon Thom Quarter, An Thoi, Phu Quoc Special Zone, An Giang Province, Vietnam.

Hãy cùng chúng tôi kiến tạo những trải nghiệm nghỉ dưỡng khác biệt, đưa TRIBE lần đầu tiên có mặt tại Việt Nam - và Ibis Styles đến với một trong những điểm đến nghỉ dưỡng mới đầy tiềm năng tại Phú Quốc.

Địa chỉ: Khu phố Hòn Thơm An Thới, Đặc khu Phú Quốc, Tỉnh An Giang, Việt Nam

Please submit your resume via Email: HC675HR(at sign)accor.***