Cluster Executive Housekeeper

• ​Prepare periodical department budget & forecast, manage all operational costs within budgets.
• ​Monitor and control inventories for operating equipment including linen, crockery and glassware where applicable.
• ​Prepare and analyze monthly P&L and month-end reports, identify deviation from business plan goals.
• ​Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department.

• ​Compile and update Standard Operating Procedures for all areas of responsibility periodically.
• ​Ensure that all auditing and reporting standards are conveyed to staff and adhered to.
• ​Ensure that guests enjoy impeccable housekeeping product and that services offered by team members are offered in a timely manner.
• ​Conduct quality control inspections of all areas of the hotel and share results with the team.
• ​Work with Chief Engineer to maintain areas of the hotel to the highest standards and assist in scheduling periodic property maintenance followed by spring-cleaning.
• ​Conduct monthly Staff Meetings and daily briefings with Operational Managers.
• ​Manage all outside contractors relating to his/her department ensuring that they follow all hotel policies.
• ​Oversee operations of Laundry and Linen, Flower and Decoration, and Butler Service.

• ​Interview, select and recruit Housekeeping employees.
• ​Identify and develop team members with potential.
• ​Conduct performance review with the team.
• ​Constantly monitor team members’ appearance, attitude and degree of professionalism.
• ​Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business.
• ​Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service.
• ​Prepare payroll and gratuity reports.
• ​Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication.
• ​Manage organization and cleanliness of departmental areas by conducting weekly walk through.
• ​Perform other duties assigned by the Management.

• Join the pre-opening team of two brand-new hotels
• Pre-opening experience
• Career development & training
• Pre-opening allowance
• Island allowance
• Staff accommodation
• Preopening meal allowance
• Health insurance
• Accor career opportunities
• Working 5 days per week, 2 days off per week
• Other benefit

• Relevant educational background, vocational training, academic degree, or professional
• qualification applicable to the position and commensurate with the position level
• Relevant experience in a similar position and/or within a similar scale of operation, commensurate
• with the position level.
• Good knowledge of relevant SOPs, operational standards, health & safety requirements, and
• workplace regulations.
• Good communication, teamwork, problem-solving, and adaptability skills.
• Strong commitment to service excellence and professional standards.
• Ability to work effectively in a fast-paced hospitality environment.
• Relevant professional certifications and English proficiency are advantages, depending on the
• position.

Address: Hon Thom Quarter, An Thoi, Phu Quoc Special Zone, An Giang Province, Vietnam.

Hãy cùng chúng tôi kiến tạo những trải nghiệm nghỉ dưỡng khác biệt, đưa TRIBE lần đầu tiên có mặt tại Việt Nam - và Ibis Styles đến với một trong những điểm đến nghỉ dưỡng mới đầy tiềm năng tại Phú Quốc.

Địa chỉ: Khu phố Hòn Thơm An Thới, Đặc khu Phú Quốc, Tỉnh An Giang, Việt Nam

Please submit your resume via Email: HC675HR(at sign)accor.***