Cluster Laundry Supervisor

• Supervise the work in Laundry and ensure the work quality is up to standard.
• ​Check on the work of the staff, making sure they follow the proper procedure.
• ​Handle all service matters to guests in the station.
• ​Responsible for cleaning guest room linen, F&B linen, and uniforms.
• ​Strictly follow the Lost and Found procedure.
• ​Be aware of daily hotel activities and possess product knowledge of all hotel facilities.
• ​Maintain proper grooming at all times and attend training classes as per schedule.
• ​Show fullest cooperation within the team and other departments.
• ​Conduct daily briefings, supervise, and train staff in day-to-day laundry operations.
• ​Ensure guest laundry, dry cleaning, and pressing are completed according to department standards and procedures.
• ​Ensure all guest requests are promptly attended to.
• ​Liaise with the floor supervisor to ensure smooth operation between Housekeeping and the Laundry Department.
• ​Record guests' and staff laundry lists accurately and post bills accurately in a timely manner.
• ​Process all departmental paperwork including monthly reports on linen/uniform expenses and inventory.
• ​Check all laundry machinery to ensure regular cleaning and report machine defects to Engineering.
• ​Ensure team members use laundry equipment properly and keep them in good condition.
• ​Keep strict control and records of items sent for laundering by staff members.
• ​Coordinate and update daily operations to the Cluster Executive Housekeeper.

• Join the pre-opening team of two brand-new hotels
• Pre-opening experience
• Career development & training
• Pre-opening allowance
• Island allowance
• Staff accommodation
• Preopening meal allowance
• Health insurance
• Accor career opportunities
• Working 5 days per week, 2 days off per week
• Other benefit

• Relevant educational background, vocational training, academic degree, or professional
• qualification applicable to the position and commensurate with the position level
• Relevant experience in a similar position and/or within a similar scale of operation, commensurate
• with the position level.
• Good knowledge of relevant SOPs, operational standards, health & safety requirements, and
• workplace regulations.
• Good communication, teamwork, problem-solving, and adaptability skills.
• Strong commitment to service excellence and professional standards.
• Ability to work effectively in a fast-paced hospitality environment.
• Relevant professional certifications and English proficiency are advantages, depending on the
• position.

Address: Hon Thom Quarter, An Thoi, Phu Quoc Special Zone, An Giang Province, Vietnam.

Hãy cùng chúng tôi kiến tạo những trải nghiệm nghỉ dưỡng khác biệt, đưa TRIBE lần đầu tiên có mặt tại Việt Nam - và Ibis Styles đến với một trong những điểm đến nghỉ dưỡng mới đầy tiềm năng tại Phú Quốc.

Địa chỉ: Khu phố Hòn Thơm An Thới, Đặc khu Phú Quốc, Tỉnh An Giang, Việt Nam

Please submit your resume via Email: HC675HR(at sign)accor.***